Contract Route Technician

FAMILY ENTERTAINMENT GROUP LLC•Memphis, TN

1d•Onsite

About The Position

Family Entertainment Group is seeking a reliable independent contract route technician to service 1–2 assigned partner locations. This field-based, route-based role involves visiting each location 2–3 times per week to inspect, clean, repair, and maintain arcade equipment so it remains operational and guest-ready. The technician works independently, provides their own transportation and tools, and represents Family Entertainment Group professionally at partner locations. Scheduling is flexible within agreed-upon service windows, and compensation is based on an agreed-upon contract rate.

Requirements

Strong troubleshooting skills and mechanical aptitude.
Ability to work independently with minimal supervision.
Excellent communication and customer service skills.
Reliable transportation and a valid driver's license.
Ability to lift up to 50 pounds and perform physical work.

Nice To Haves

Previous experience repairing arcade equipment, vending equipment, amusement devices, gaming equipment, electronics, or similar mechanical/electrical systems.

Responsibilities

Visit assigned locations 2–3 times per week on an established service schedule.
Inspect, clean, test, and perform preventive maintenance on arcade games, cranes, kiosks, card readers, and redemption equipment.
Troubleshoot and repair common mechanical, electrical, and electronic issues.
Restock prizes, game cards, and operating supplies as needed.
Organize, fill, and maintain prize displays through crane merchandising.
Keep games, equipment, and game areas clean, neat, presentable, and guest-ready.
Complete service reports, repair documentation, and inventory updates after each visit.
Communicate professionally with partner management about completed work and equipment needs.
Report equipment requiring major repairs or replacement.
Maintain a safe, organized work environment while servicing equipment.