Contract Review

Valence • Lawrence, MA

6d • Onsite

About The Position

This position is responsible for processing and inputting incoming orders, responding to customer inquiries via phone and email regarding job order status, and coordinating with other Valence departments to resolve customer issues. The role also involves preparing customs paperwork for international shipments, tracking customer in-house orders, preparing inventories, and performing other duties as assigned within a busy customer service department. This is a Full Time, First Shift position, Monday-Friday, with a pay rate of $20.00-$22.00 per hour. A key requirement for this role is access to knowledge and technical data regulated by the International Traffic in Arms Regulations (ITAR), and applicants must meet these requirements prior to employment.

Requirements

• Must meet ITAR requirements for access to regulated knowledge and technical data.

Responsibilities

• Process and input incoming orders.
• Respond to incoming phone calls and emails from customers looking for job order status.
• Coordinate with other Valence departments as necessary to answer and resolve customer inquiries and problems.
• Prepare Customs paperwork for international shipments.
• Track customer in house orders.
• Prepare inventories as required.
• Perform any required duties related to a busy customer service department.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed