The Contract Portfolio Manager serves as the customer’s single point of contact for timely and satisfactory resolution of concerns across support services for an assigned region, product, or coverage area. The position requires knowledge of assigned regions, coverage areas, product lines, and associated configurations, as well as the ability to connect customers with appropriate internal functions. The role provides ongoing technical and business support to assigned customers. The position requires specialized functional knowledge and judgment to address complex operational, product management, manufacturing, technology, or engineering matters. The manager interprets business challenges, recommends improvements to products, processes, or services, evaluates information from internal and external sources, and develops solutions and recommendations. The role may lead functional teams or projects with limited resources, risk, or complexity, and may guide others’ perspectives. Approximately 80% of customers are located in Houston, Gulf, or Southern Texas. This is a remote position.
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Job Type
Full-time
Career Level
Senior