Contract Monitor

State of Indiana • Indianapolis, IN

12d • Onsite

About The Position

Work for Indiana. Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About Indiana Department of Correction (IDOC): We promote public safety by providing meaningful, effective opportunities for successful re-entry. As the model of best correctional practices, we strive to return productive citizens to our communities and inspire a culture of accountability, integrity, and professionalism. To learn more about Indiana Department of Correction, click here. Role Overview: As a Contract Monitor, you will evaluate vendor performance against contract measures and serves as the liaison between facility Wardens and vendor staff across 24 correctional facilities and 10 parole districts statewide. Monitors are assigned to one of three regions and are cross-trained to oversee all medical services.

Requirements

• Specialized knowledge in program subject matter obtained through experience and/or education.
• Extensive knowledge of provider agencies and their programs and services.
• Extensive knowledge of all source materials and references including federal and state laws governing the programs.
• Ability to develop and implement new principles and policies and discern any far-reaching implications.
• Ability to present to both internal and external customers, the public, government officials, and other stakeholders.
• Analyzing information and evaluating results to choose the best solution and solve problems.
• Ability to work effectively with a wide variety of stakeholders.
• Ability to prepare monthly finance and accounting reports to maintain program budget and grants.
• Ability to delegate work, set clear direction, and manage workflow.
• Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets.
• At least 9+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.
• Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Nice To Haves

• A degree is not required.

Responsibilities

• Audit vendor compliance (scheduled and ad hoc) across primary care, behavioral health/substance use, dental, pharmacy, and specialty services.
• Conduct health services critical incident reviews, investigate grievances, and inspect designated clinical areas.
• Participate in facility Medical Administrative Committee meetings and lead the health services portion of annual ACA program audits.
• Support statewide quality assurance activities and attend monthly administrative meetings with the vendor.
• Establish and monitor program objectives, KPIs, and actions to achieve them.
• Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, or to increase productivity.
• Interpret and explain policies, rules, regulations, or laws to organizations, government or corporate officials, or individuals.
• Recommend and implement corrective action plans to solve program problems.
• Prepare reports for approval, including those for funding or implementation of services.
• Direct or coordinate the financial or budget activities to fund operations, maximize investments, or increase efficiency in the specified program.
• Ensure program requirements meet federal and state policies and grants compliance.
• Develop, train employees or agency consultants on program requirements and usage.
• Coordinate and deliver communication plans and communications.
• Serve on boards of directors and management committees.
• Serve on management committees or other governing boards.
• Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.
• Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees.
• Ensure work adheres to quality standards, deadlines, and proper procedures.

Benefits

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
• Up to 15 hours of paid community service leave
• Combined 180 hours of paid vacation, personal, and sick leave time off
• 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Referral Bonus program
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parking for most positions
• Free LinkedIn Learning access

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed