Contract Monitor

County of Los Angeles•Los Angeles, CA

10d•Onsite

About The Position

Los Angeles County Public Works is seeking a Contract Monitor to join their team. This role is crucial for overseeing services provided by contractors, ensuring compliance with contract agreements, and maintaining the quality of services delivered to the public. As the largest municipal public works agency in the nation, Public Works offers a dynamic work environment with opportunities for professional and personal growth. This position is part of a continuous recruitment process, and applications will be accepted until the position is filled.

Requirements

Two (2) years of experience monitoring, documenting, evaluating and reporting on services provided by contractors to governmental agencies.
A valid California Class C Driver License is required to perform job-related essential functions.
Successful applicants for positions that require driving must obtain and present a copy of their driving record from the California State Department of Motor Vehicles before final appointment.
License must not be currently suspended, restricted, or revoked.

Responsibilities

Monitors and reports on a variety of services provided by contractors and may evaluate or inspect services provided.
Observes and captures images of incidents while in the field to document contract noncompliance and other issues.
Responds to service requests and submits work orders that describe the location and type of work needed; visits locations where services have been rendered by the contractor to document the completion of work.
Notifies appropriate County personnel of contractor deficiencies for action.
Routinely monitors assigned areas and submits service requests of field observations to the appropriate County personnel or system.
Distributes service-related materials such as public notices, informational flyers, service promotional items, and announcements of service changes.
Documents the contractors' responsiveness in providing the appropriate kind and level of service specified in the contract agreement.
Directs requests for services or complaints received from the general public, County departments, and other agencies while in the field to the appropriate County personnel or system using mobile technology.
Informs contractor and management if there is an observation of an unsafe condition or noncompliance with contract terms and works directly with the contractors to resolve deficiencies.
Acts as primary contact person with contractors, as needed.
Testifies in court, as needed.
Investigates any potential problem areas and may make recommendations to a supervisor, when appropriate.
Performs other work-related duties, as assigned.