Contract Manufacturing Manager
About The Position
The Contract Manufacturing Manager leads the strategy, execution, and performance management of global contract manufacturing partners to ensure reliable, cost-effective, high-quality production. The role establishes and scales production at new manufacturing sites and optimizes existing partner operations to improve quality, yield, cost, delivery, and customer satisfaction. It serves as the primary interface between internal cross-functional teams and external manufacturing partners, aligning production with business objectives and demand requirements. The position manages outsourced LED contract manufacturing chip and packaging partners; coordinates product transfers, site qualifications, equipment readiness, and production ramp-ups; and drives supplier performance through KPIs, scorecards, reviews, monitoring, and escalation processes. The manager leads operational excellence and improvement initiatives, oversees supplier quality and customer satisfaction outcomes, and communicates performance, risks, and status to leadership. The role is based in Penang, Malaysia, with 20% travel to global manufacturing sites. International travel may be required, so a passport and visa must be in place as needed. The remuneration range is MYR 7,100 to MYR 9,000.
Requirements
- Bachelor of Science in Engineering.
- Experience with semiconductor wafer fabrication and packaging processes.
- Strong analytical background and understanding of core statistical techniques.
- Ability to interface with people from different backgrounds and at every level of the organization.
- Excellent verbal and written communication skills.
- Strong drive to produce results in a timely fashion and a strong sense of competitive urgency.
- Willingness and ability to travel internationally.
- Ability to multitask effectively.
Nice To Haves
- Experience with off-site factory support.
- Chip-to-component manufacturing experience.
- Component-to-board or SMT experience.
- Five or more years of recent experience as a Product, Process, or Quality Engineer in a semiconductor environment.
- Strong track record of effective problem-solving, sound engineering judgment, and decision-making skills.
- Strong self-motivation and project management experience.
- MS or Ph.D. in Electrical, Chemical, Materials Science, or Mechanical Engineering.
- Experience with SQL, JMP, MS Access, or similar tools.
- Experience identifying patterns and defect clusters in manufacturing data.
- Experience with failure analysis and typical techniques such as SEM, EDS, FIB, and Auger.
- Ability to communicate and read in Mandarin.
Responsibilities
- Manage multiple outsourced LED contract manufacturing chip and packaging partners.
- Work with a cross-functional contract manufacturing team to create a unified product performance monitoring process across multiple contract manufacturer sites.
- Oversee product transfers and site qualifications, ensuring performance targets are met.
- Manage supplier performance through KPIs, scorecards, and reviews.
- Drive operational excellence and continuous improvement initiatives.
- Lead cross-functional alignment between internal teams and external partners.
- Develop and execute process and product improvement projects to advance performance-cost roadmaps.
- Work with planning and procurement to align demand and factory capabilities.
- Own supplier quality and customer satisfaction outcomes.
- Drive data-based decision-making using manufacturing analytics.
- Ensure change management and qualification processes are documented.
- Coordinate equipment readiness and production ramp-up.
- Establish monitoring and escalation processes.
- Communicate performance, risks, and status to leadership.
- Work closely with quality on supplier and customer CAPA.
- Track contract manufacturers' KPIs.
- Train with Asia LED and US LED engineers on systems and attend weekly staff meetings.
- Hold external weekly contract manufacturing meetings for Malaysia and China.
- Hold internal weekly contract manufacturing meetings with the US and Asia team.
- Integrate with the internal quality team to understand collaboration within the contract manufacturing team and how supplier quality engineers support contract manufacturers and the manager.
- Travel to global manufacturing sites as needed, with passport and visa in place for international travel.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
