Contract Management Specialist

iA Financial Group • Montreal, QC

3d • Hybrid

About The Position

Build the future with us Are you driven by analysis and problem-solving and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As a Contract Management Specialist, you will play a key role in the effective administration of agent contracts. This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

Requirements

• Holds a university degree in business administration or a related field (a combination of education and relevant experience will also be considered)
• 2 to 3 years of experience in an analytical or administrative role
• Is recognized for strong analytical skills and the ability to structure information effectively
• Stands out for curiosity, a continuous desire to learn, proactivity, and the ability to navigate ambiguity
• Demonstrates strong autonomy as well as excellent adaptability and problem-solving skills
• Has an advanced level of proficiency in French, as the role involves daily verbal (phone, videoconference) and written (emails) communication with unilingual French-speaking colleagues and clients
• Has an advanced level of proficiency in English, as the role involves daily verbal (phone, videoconference) and written (emails) communication with unilingual English-speaking colleagues and clients

Responsibilities

• Providing customer service by email and phone to answer questions related to contracts across the various distribution networks
• Analyzing and processing new agent contract applications, ensuring the accuracy and compliance of information
• Analyzing, assessing, and processing requests related to transfers and financial compensation evaluations, in accordance with established business rules and compensation scales
• Recommending approval of contracts and license sponsorship requests to the manager, in line with province-specific requirements
• Entering, updating, and monitoring contract and license information in the designated administrative system
• Working closely with team members to achieve shared objectives, while taking advantage of professional development opportunities (mentorship, participation in special projects, etc.)

Benefits

• A work environment where learning and development merge with a collective pursuit of excellence
• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed
• The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level