Contract Maintenance Manager, Arizona

Pacaso•Phoenix, AZ

About The Position

The Contract Maintenance Manager is an independent contractor who performs hands-on maintenance and repair work across a portfolio of Pacaso luxury homes in Arizona. The role supports Pacaso’s Asset Management team by maintaining homes to luxury standards and ensuring they are ready for owner stays. Work includes completing assigned repairs, troubleshooting residential systems, responding to maintenance requests, and documenting labor, materials, expenses, and completed work. The contractor is expected to work safely and efficiently, communicate professionally, and provide a high-quality experience for owners and Pacaso team members. Assignments depend on property maintenance needs, contractor availability, and agreed service expectations. The stated compensation is $45 per hour for authorized maintenance services; payment is based on approved hours and submitted invoices. Contractors generally provide their own standard tools and equipment. This engagement does not include Pacaso employee benefits, paid time off, or other employee compensation programs.

Requirements

At least 5 years of experience in residential maintenance, handyman services, or property repairs.
Strong troubleshooting and repair skills across residential home systems.
Ability to work independently, manage assigned work efficiently, and deliver consistent quality.
Strong attention to detail and pride in workmanship.
Excellent communication skills and professionalism when interacting with owners and Pacaso team members.
Comfort using mobile technology, work order systems, and digital documentation tools.
Reliable transportation and appropriate tools to perform general maintenance services.
Ability to provide proof of insurance and any applicable licenses or certifications required for services performed.

Nice To Haves

Experience working in luxury residential properties, vacation homes, or high-end property management.

Responsibilities

Complete assigned maintenance work orders across Pacaso homes.
Perform general handyman repairs, troubleshooting, and preventative maintenance.
Diagnose and address common issues involving plumbing, electrical systems, basic HVAC, appliances, fixtures, and smart home technology.
Identify repairs that require specialized or licensed vendors and communicate recommendations to the Asset Management team.
Complete work efficiently, safely, and correctly in accordance with Pacaso Home Standards.
Coordinate scheduling, priorities, and assignments with Pacaso’s Operations Manager of Maintenance and Asset Managers.
Respond promptly to urgent maintenance requests, including issues affecting active owner stays.
Provide timely updates about repair status, estimated completion times, and additional work required.
Document completed work, labor hours, materials, photos, and repair details using Pacaso’s work order system or other documentation tools.
Communicate professionally with owners, vendors, and Pacaso team members.
Maintain safe, functional, luxury-level home conditions and proactively identify maintenance concerns or preventative measures.
Maintain workmanship, cleanliness, and attention to detail while protecting home finishes, furnishings, and equipment.
Support Asset Managers in maintaining consistent property standards across the portfolio.
Track and submit hours worked against assigned work orders and document materials purchased and expenses incurred.
Provide timely and complete documentation for property-level billing.
Obtain approval before performing out-of-scope work or incurring additional expenses, as required.