Contract and Bid Management Analyst

DHL eCommerce•Southwest Ranches, FL

8d•Onsite

About The Position

The Contract and Bid Management Analyst supports the management, maintenance, reporting, and compliance of all standard and non-standard customer contracts. This role also drives customer and cross-divisional Request for Information (RFI), Request for Proposal (RFP), and Request for Quote (RFQ) responses, and assists with customer profile database management and initiatives. DHL is committed to fostering a positive, collaborative, and supportive environment, and is certified as a Great Place to Work.

Requirements

Bachelor’s degree in business administration or related degree required.
Strong MS-Word, MS-Excel skills required.
Strong understanding of data analytics and its application.
Self-motivated and highly organized.
High level of attention to detail and quality.
Able to work well under pressure, perform and manage multiple tasks simultaneously and meet deadlines.
Excellent communication and documentation skills.
High energy, outstanding work ethic and commitment to excellence.
2 to 4 years of working experience in roles with a strong focus on details and organization in legal, HR, project management, client relationship management and procurement.
Experience in contract development, contract standards and language.

Nice To Haves

Legal or paralegal training is preferred.

Responsibilities

Support maintenance of centralized contract databases for all customer contracts.
Manage reports of key contract items and proactively ensure compliance with requirements and regulations.
Analyze and prepare deep-dive reports on customer contracts and bids.
Seek process improvement and automation opportunities to optimize and increase accuracy of contract and bid management processes.
Support contract preparation and quote development processes.
Support the creation and maintenance/monitoring of customer profile management databases and analyses.
Actively monitor non-standard contract terms and key contractual commitments such as expiration date, monthly minimum commitments, custom surcharges, discounts, rebates, liabilities, among others.
Support main departments to align and negotiate non-standard contract terms upon customer request; act as a liaison with the legal department and other stakeholder departments to review and approve especially non-standard contracts.
Support contract renewals and amendments and guarantee that the underlying terms and conditions are still applicable and valid in alignment with direct manager, department team members and internal counsel.
Prepare and assist in customer RFI, RFP and RFQ responses.
Maintain company signature guidelines and manage signature collection processes according to the company guidelines.
Document management of awarded agreement/contracts.
Constantly monitor, update and enforce commercial policies.
Develop, document and enforce best practices, especially around non-standard processes.