Contract Administrator

National Guardian Life Insurance Company•Madison, WI

8d•Hybrid

About The Position

The primary focus of the Contract Administrator is to work with internal and external sales teams to process producer contracts for multiple lines of business and set up commission related hierarchies to ensure producers are paid correctly. This includes the utilization of multiple systems, performing various background and license checks and working with Legal teams to ensure all state guidelines for the appointment of producers are met. In this role, work is performed under limited supervision.

Requirements

Organized with a high level of accuracy and attention to detail
Professional verbal and written communication skills
Ability to relate to customers and team members
Accurate typing skills
Computer skills with the ability to utilize Microsoft Excel, Word and Outlook
Must be self-motivating with the ability to problem solve and initiate improvements as needed
Manage multiple tasks, work under tight deadlines and adjust schedules as needed in order to meet stated service goals and priorities

Nice To Haves

A minimum of one year of office experience preferred
A minimum of one year of customer service experience preferred
Prior insurance experience a plus

Responsibilities

Enter producer data into multiple NGL systems for all lines of business
Complete an average of 40 new contracts a week while maintaining a 5 business day turnaround time on contracts
Process backgrounds and state appointments
Utilize workflow to research and update expired license(s)
Communicate with Marketing Partners and other business units on contracting issues

Benefits

20 days of Paid Time Off growing to 25 days after 5 years
11 Paid Holidays (10 company holidays and 1 personal holiday of your choice)
Health care, dental and vision plans
Up to $1,500 (Family) or $1,000 (Single) annually towards a Health Savings Account
Annual bonus based on company performance
Paid Parental Leave
401(k) match up to 9%
Paid Sabbatical after 8 years
Paid Volunteer Time
Education Assistance Program
Employee Recognition Program