Contract Activation Analyst (Remote)
About The Position
The Contract Activation Analyst helps ensure accurate contract pricing, supports revenue optimization efforts, and provides insights for informed business decisions. The role maintains pricing integrity, identifies opportunities, and helps the organization respond to changes in the healthcare market. The analyst works with customer, sales, and pricing data; administers customer contracts and pricing information in revenue management and ERP systems; audits pricing eligibility, contract compliance, and account alignments; and resolves discrepancies and inquiries. The role also supports pricing initiatives, maintains customer account structures and contract documentation, develops reports and dashboards, and collaborates with Sales, Marketing, Finance, and Business Development. The position is remote, with 10% travel.
Requirements
- Bachelor’s degree or a minimum of 6 years of relevant professional experience in lieu of a degree.
Nice To Haves
- Experience in the medical device, healthcare technology, or technology industry.
- Experience supporting contract activation, pricing administration, or pricing discrepancy resolution.
- Experience working in a customer-facing or customer support environment.
- Experience using contract lifecycle management systems and rebate or fee calculation tools.
- Experience working with ERP systems such as SAP.
- Experience creating reports and analyzing business, pricing, or customer data.
Responsibilities
- Analyze customer, sales, and pricing data to identify trends, risks, and opportunities and proactively resolve potential issues.
- Administer customer contracts and maintain pricing information within revenue management and enterprise resource planning (ERP) systems.
- Audit pricing eligibility, contract compliance, and account alignments to ensure data accuracy and policy adherence.
- Investigate and resolve pricing discrepancies, membership issues, and contract-related inquiries.
- Support pricing strategy initiatives by evaluating promotional programs, pricing changes, rebates, and revenue impacts.
- Create and maintain customer account structures, rosters, and contract documentation across multiple business areas.
- Develop recurring reports, dashboards, and leading-indicator analyses to monitor account changes, pricing performance, and downstream business impacts.
- Partner with Sales, Marketing, Finance, and Business Development teams to implement pricing programs and improve pricing-related processes.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
