Contract Activation Analyst (Remote)

Stryker • Portage, MI

2d • Remote

About The Position

The Contract Activation Analyst helps ensure accurate contract pricing, supports revenue optimization efforts, and provides insights for informed business decisions. The role contributes to pricing integrity, identifies opportunities, and helps the organization respond to changes in the healthcare market. It analyzes customer, sales, and pricing data; administers customer contracts and pricing records in revenue management and ERP systems; and supports pricing programs and related processes in partnership with Sales, Marketing, Finance, and Business Development. The position is remote and involves 10% travel.

Requirements

• Bachelor’s degree or a minimum of 6 years of relevant professional experience in lieu of a degree.

Nice To Haves

• Experience in the medical device, healthcare technology, or technology industry.
• Experience supporting contract activation, pricing administration, or pricing discrepancy resolution.
• Experience working in a customer-facing or customer support environment.
• Experience using contract lifecycle management systems and rebate or fee calculation tools.
• Experience working with ERP systems such as SAP.
• Experience creating reports and analyzing business, pricing, or customer data.

Responsibilities

• Analyze customer, sales, and pricing data to identify trends, risks, and opportunities, and proactively resolve potential issues.
• Administer customer contracts and maintain pricing information in revenue management and enterprise resource planning (ERP) systems.
• Audit pricing eligibility, contract compliance, and account alignments to ensure data accuracy and policy adherence.
• Investigate and resolve pricing discrepancies, membership issues, and contract-related inquiries.
• Support pricing strategy initiatives by evaluating promotional programs, pricing changes, rebates, and revenue impacts.
• Create and maintain customer account structures, rosters, and contract documentation across multiple business areas.
• Develop recurring reports, dashboards, and leading-indicator analyses to monitor account changes, pricing performance, and downstream business impacts.
• Partner with Sales, Marketing, Finance, and Business Development teams to implement pricing programs and improve pricing-related processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level