Continuum of Care (CoC) Specialist

United Way of South Central Michigan•Kalamazoo, MI

5d•Hybrid

About The Position

The Continuum of Care (CoC) for Calhoun County is a collaborative planning and coordinating body committed to ensuring all Calhoun County residents have the opportunity to live in safe, healthy, and affordable homes within a thriving community. As the CoC Specialist, you will support the coordination of CoC activities and assist with the technical administration, compliance, and processes associated with funding from the U.S. Department of Housing and Urban Development (HUD) and the Michigan State Housing Development Authority (MSHDA). This position works collaboratively with community-based organizations, local government, service providers, and community members to support effective program implementation, accountability, and coordination of homeless services and housing resources throughout Calhoun County. This is a grant-funded, hybrid position based out of the Battle Creek office with a minimum of 3 days in the office with occasional travel within our organizational footprint (Calhoun, Clinton, Eaton, Ingham, Jackson, Kalamazoo).

Requirements

Experience building deep community relationships and trust through coalitions and collectives to support population-level change.
Multiple years of experience working internally and externally with cross-functional teams to achieve program goals.
An associate's degree is preferred; however, equivalent experience-such as two years of relevant work or a combination of education and experience (e.g., one year of college and one year of related work)-will also be considered.
Highly motivated, dynamic, and have the ability to build positive, productive, long-term relationships with internal and external stakeholders.
Strong working knowledge of Microsoft Windows including: Word, Excel, Outlook, and PowerPoint programs.
Demonstrated ability to communicate effectively and persuasively in written and oral forms with different community stakeholders including impacted community members, non-profit partners, municipal partners, elected officials, and funders.
Excellent organizational and time management skills.
Ability to prioritize multiple competing tasks while maintaining attention to detail when completing projects.
Ability to work independently and take initiative to complete complex projects without intensive instruction.
Ability to effectively and appropriately represent United Way and CoC in the community.
Ability to maintain the confidentiality of sensitive information and demonstrate discretion in sharing information.
Reliable transportation for local travel.
Use of a personal motor vehicle for transportation requires proof of insurance, valid Driver's license, and ability to pass a Motor Vehicle Record standard.
Successful completion of a criminal background check.
Candidate must be able to work successfully in a remote environment with private office space and high-speed internet.

Responsibilities

Contributes to an equitable, diverse, and inclusive organizational culture that centers people in every solution, process, and function.
Support ALICE households by sharing the impact of United Way's work in a way that is culturally responsive, rooted in equity, and aligned with our mission; this includes using inclusive, strengths-based communication and fostering relationships built on dignity and trust.
Assists clients with COC programming and funding opportunities while prioritizing dignity and transparency.
Manages technical compliance with HUD and MSHDA grant processes for Calhoun County throughout the application, administration, and reporting phases of the program.
Assist with Coordinated Entry oversight; including facilitating Coordinated Entry Oversight Committee meetings.
Coordinates Calhoun County CoC meetings and convenings with nonprofit organizations, philanthropic organizations, law enforcement, community groups, local government, and other community partners; manages invitations and attendance, prepares meeting materials, and supports the CoC Director with agenda development, co-facilitation, and follow-up as needed.
Participates in weekly CoC Team meetings.
Facilitates and contributes to the facilitation of monthly Homeless Coalition meetings and bi-weekly Data Quality meetings.
Participates in relevant trainings and informational meetings offered by HUD, MSHDA, etc.; disseminates information to CoC members as applicable.
Coordinates and executes on key CoC data submission activities, including but not limited to: Point in Time, Housing Inventory Chart, Longitudinal System Analysis, and the System Performance Measures.
Supports Homeless Management Information System (HMIS) Administrator with administrative duties as needed which includes but is not limited to: coordinating end user training, managing user accounts, managing system setup, and responding to data inquiries.
Writes and submits, in collaboration with CoC partners and staff, the HUD CoC Program Collaborative Application on an annual process.
Coordinates local funding application and prioritization processes for HUD, MSHDA and other funding opportunities yearly.
Other duties as assigned.

Benefits

Medical coverage with an employer contribution of 85% towards single coverage and 70% towards dependent coverage
Dental and vision with a 90% employer contribution towards single and dependent coverage
Life insurance with an employer-paid benefit of 2 times annual salary
Short-term disability and long-term disability effective the date of hire
10% employer contribution into the 403(b) retirement plan each year with full vesting after 3 years of service
20 days Paid Time Off
13 days Paid Sick Time
5 Paid Volunteer Days
3 Floating Holidays
11 Paid Holidays each year