(USA) Continuous Skills Development Manager

Walmart•Alachua, FL

1d•Onsite

About The Position

This position coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress, identifying improvement opportunities, and promoting continuous learning. The role involves providing supervision and development opportunities for associates through hiring, training, mentoring, assigning duties, providing recognition, and fostering a belonging mindset. It ensures compliance with company policies and procedures, supports the company's mission, values, and ethics, and utilizes the Open Door Policy. Key responsibilities include implementing training programs at the facility level, participating in the Functional/Divisional training network, and managing the execution and quality of delivery for change programs. The manager will oversee and lead project teams for change initiatives, establish and measure change KPIs, ensure consistent messaging, and provide clear direction to end-users. They will act as an active member of the facility leadership team, sharing expertise, coaching others, and driving change initiatives. The role also involves coordinating with facility and home office associates for corporate initiatives, managing training materials, supporting Quality, Safety, and Human Resources teams, and guiding the Leadership Development process. This includes managing hourly associate training programs, assessing training effectiveness, and ensuring training is tracked and scheduled. The manager supports associate engagement by providing learning opportunities, building relationships, offering cross-training, monitoring work plans, and resolving issues. The position emphasizes respecting individuals by building high-performing teams, embracing diversity, creating a culture of belonging, and empowering talent. It requires acting with integrity, modeling Walmart values, supporting the company's regenerative goals, and being humble, honest, and transparent. The manager must serve customers and members by delivering results, making data-driven decisions, and striving for excellence through curiosity, calculated risks, continuous improvements, and adopting new technologies.

Requirements

6 months experience as a Walmart Supply Chain associate OR 1 year's experience in manufacturing, warehousing, or distribution center environment OR 2 or more years' of college in a Business or related field

Responsibilities

Coordinate, complete, and oversee job-related activities and assignments
Develop and maintain relationships with key stakeholders
Support plans and initiatives to meet customer and business needs
Identify and communicate goals and objectives
Build accountability for and measure progress in achieving results
Identify and address improvement opportunities
Demonstrate adaptability and promote continuous learning
Provide supervision and development opportunities for associates by hiring and training
Mentor associates
Assign duties to associates
Provide recognition to associates
Promote a belonging mindset in the workplace
Ensure compliance with company policies and procedures
Support company mission, values, and standards of ethics and integrity by implementing related action plans
Utilize and support the Open Door Policy
Provide direction and guidance on applying policies and practices in executing business processes and practices
Implement training programs at the facility level
Participate as a member of the Functional/Divisional training network with other facilities to determine current best practices and share learnings
Manage execution and quality of delivery across the change programs as assigned
Incorporate the initial change impact assessment results into program delivery plans
Ensure stakeholder alignment
Communicate change initiatives and lead program interventions to help achieve desired change outcomes
Provide change sponsorship as required
Oversee, coordinate, and provide leadership to project team supporting change initiatives
Establish and measure change key performance indicators for change programs
Ensure consistency in messaging between multiple projects
Deliver clear direction to end users (e.g., project team, facility leadership, facility associate)
Manage site communications and develop a communication strategy and execution model
Act as an active member of the facility leadership team
Share knowledge, expertise, and coaching to develop others
Leverage involvement in operations programs to drive change initiatives through modeling appropriate change management behaviors
Engage program teams in the change management process
Coordinate with facility level and home office level associates and leadership to implement corporate initiatives
Coordinate training programs utilizing and maintaining training materials
Leverage associate expertise and resources to assist in the facilitation of training in the facility
Support Quality, Safety, and Human Resources teams in meeting training requirements
Guide and execute the Leadership Development process across the facility
Manage and coordinate the hourly associate training programs (e.g., Lead Program)
Assess and calibrate training programs to determine training effectiveness
Ensure required training is tracked and scheduled
Work with the Implementation Managers to ensure the overall training strategy is delivered
Support associate engagement by providing learning opportunities
Build relationships
Provide cross-training opportunities
Consistently encourage cross-functional teamwork
Monitor work plans, workloads, and associates' schedules in order to meet deadlines
Resolve issues to avoid delays in project deliverables
Use systems to audit progress and identify concerns early
Build high-performing teams
Embrace differences in people, cultures, ideas, and experiences
Create a workplace where associates feel seen, supported, and connected through a culture of belonging
Create opportunities for all associates to thrive and perform
Work collaboratively, build strong and trusting relationships
Communicate with impact, energy, and positivity to motivate and influence
Attract and retain the best talent
Empower and develop talent
Recognize others' contributions and accomplishments
Maintain and promote the highest standards of integrity, ethics, and compliance
Model the Walmart values to support and foster our culture
Hold oneself and others accountable
Support Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving)
Act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent
Deliver results while putting the customer first
Consider and adapt to how, where, and when customers shop
Apply the EDLP and EDLC business models to all plans
Make decisions based on data, insights, and analysis
Balance short and long-term priorities
Consider our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans
Display curiosity and a desire to learn
Take calculated risks
Demonstrate courage and resilience
Encourage learning from mistakes
Drive continuous improvements
Adopt and encourage the use of new technologies and skills
Support others through change

Benefits

Competitive pay
Performance-based bonus awards
Health benefits (medical, vision and dental coverage)
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities, covering tuition, books, and fees for high school completion to bachelor's degrees, English Language Learning, and short-form certificates)