Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning. Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and promoting a belonging mindset in the workplace. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices. The role involves implementing training programs at the facility level, participating in a functional/divisional training network, and managing the execution and quality of delivery across change programs. This includes incorporating change impact assessment results, ensuring stakeholder alignment, communicating initiatives, and leading program interventions. The manager oversees and provides leadership to project teams supporting change initiatives, establishing and measuring KPIs, ensuring consistent messaging, and managing site communications. They act as an active member of the facility leadership team, sharing expertise and coaching, and leveraging operations programs to drive change. The position coordinates with facility and home office associates to implement corporate initiatives, utilizes and maintains training materials, and supports Quality, Safety, and Human Resources teams. It also guides and executes the Leadership Development process, manages hourly associate training programs, assesses training effectiveness, and ensures required training is tracked. The role supports associate engagement by providing learning opportunities, building relationships, offering cross-training, monitoring work plans, and resolving issues. The manager is expected to respect individuals by building high-performing teams, embracing differences, creating a culture of belonging, and fostering opportunities for all associates to thrive. They should work collaboratively, build trusting relationships, and communicate with impact. They are also responsible for attracting, retaining, empowering, and developing talent, and recognizing contributions. Acting with integrity involves maintaining high standards of ethics and compliance, modeling Walmart values, holding oneself and others accountable, and supporting Walmart's goal of becoming a regenerative company. This includes acting selflessly, being humble, self-aware, honest, fair, and transparent. Serving customers and members means delivering results with a customer-first approach, adapting to shopping behaviors, applying EDLP/EDLC models, and making data-driven decisions considering all stakeholders. Striving for excellence involves displaying curiosity, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, driving continuous improvements, adopting new technologies, and supporting others through change.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Career Level
Manager
Education Level
Associate degree
Number of Employees
1-10 employees