Continuous Improvement Team Leader

Kraft Heinz•Massillon, OH

3d•Onsite

About The Position

The CI Lead is a core member of the Process Area Trio—Process Owner, Maintenance Lead, and CI Lead—within the KHMS Trio Excellence Pathway. The role owns deployment, coaching, and sustainment of KHMS continuous-improvement methodologies at the process-area level to eliminate losses systematically and improve Overall Equipment Effectiveness (OEE). The primary schedule is day shift, but the incumbent must be flexible and willing to provide coverage across all shifts to support training, health checks, problem-solving, and standard deployment across the 24-hour operation. The role works cross-functionally with the plant, including the CI Manager, Plant Manager, Trios, Functional Managers, 5S Champions, Team Leaders, Operators, and Maintenance Technicians. Work takes place in a manufacturing plant-floor environment.

Requirements

Working knowledge of KHMS methodologies, including Problem Solving (5Why and 5W-1H), 5S, CIL, Centerline, Defect Handling, and Breakdown Elimination.
Demonstrated ability to train, coach, and drive adoption of standards at the shop-floor level.
Strong facilitation and root-cause analysis skills tied to OEE and loss-elimination outcomes.
Availability and willingness to work all shifts, including off-shifts and weekends as needed.
Ability to work in a manufacturing plant-floor environment requiring Gemba presence, walking, and standing.
Adherence to safety and food-safety standards.

Responsibilities

Train and coach Operators, Team Leaders, and Maintenance on the KHMS Problem Solving Chapter and escalation process.
Define 5W-1H triggers based on Performance Board downtime and drive use of 5Why, troubleshooting guides, and related tools.
Review and update KHMS standards, implement countermeasures such as CILs and Centerlines, and monitor compliance.
Train Operators, Team Leaders, and Maintenance in 5S; assign Process Area 5S Champions; and develop and execute a 5S plan covering sort, set in order, shine, standardize, and sustain.
Establish shiftly 5S evaluation checks, weekly Trio/Team Leader audits, and 5S compliance tracking within the Level 1 and Daily Performance Meeting (DPM/POWR Board).
Support CIL, Centerline, Defect Handling, and Breakdown Elimination routines, including health checks, and use top-loss analysis from Operational/Daily Performance Meetings to prioritize activities.
Support the Daily Performance Meeting by identifying root causes of top losses and driving systemic fixes and standard updates.
Provide feedback and retraining on updated standards to Operators, Maintenance, and Team Leaders, building autonomous ownership of KPIs and improvements at the process-area level.
Work across shifts, including off-shifts and weekends as needed, to deliver training, conduct health checks, and support problem-solving.