Continuing Education Specialist (OCET, 0097121)

University of Hawaii•Lihue, HI

4d•Onsite

About The Position

Under the direction of the Dean of the Office of Continuing Education and Training (OCET), the Educational Specialist is responsible to design, plan, establish, coordinate, and oversee the integrated logistical and support needs of classes, programs, and customized training programs related to the enhancement of workforce skills and workforce development, and events offered by the department while working as a team member to implement departmental and college goals and objectives. Serve as a liaison with local businesses, community-based organizations, and government agencies to identify educational and training needs and promote the services of OCET. Develops OCET curriculum and manages curriculum design and titles. Responsible for planning, promoting, coordinating, and overseeing OCET classes in workforce development, professional development, personal enrichment, youth programs, senior programs, credit to non-credit programs. Coordinate OCET courses. Manages course locations, security, parking lot lights, AV, equipment, teaching materials, etc. Responsible for finances and budgeting for courses/events, financial analysis, and meeting financial goals. Responsible for managing the profitability of class offerings and oversees decision-making regarding the running or canceling of courses/events and contacting participants. Serve the programming needs of population or market segments by using assessments to effectively administer the delivery of courses/events. Responsible for monitoring key benchmarks such as cancellation rates, repeat rates, new program percentages, operating margins, promotion: participant ratio, and average participants. Collaborates with the Grants office to develop grant proposals. Recruits, directs, supervises, and reviews the work of all instructors and class or lab assistants and supervises OCET lecturers and other educational support staff. Markets and promotes OCET offerings and initiatives in the community. With assistance from KCC Marketing Department, develops marketing materials to promote OCET courses and program offerings. Collaborates in the coordination of the apprenticeship programs with the union apprenticeship coordinator. Collaborates in the coordination of combined OCET and academic courses and guided pathways. Assists in OCET programs, which may include (but is not limited to) Innovation Center, international education, Apiary, Performing Arts Center, and non-credit and short-term programs. Assist with report writing, including monitoring due dates for specific projects to ensure project reporting in a timely manner. Negotiate sheltered contracts agreements for customized training Identifies software and/or other educational support tool needs and makes recommendations to the OCET team and Dean. Other duties as assigned.

Requirements

Possession of a baccalaureate degree in Business, Education, Arts, Sciences, Math, or Technology/Workforce development fields.
3 years of progressively responsible professional experience with responsibilities in workforce development, educational program support, community outreach, or any equivalent combination of education and/or professional work experience.
Considerable working knowledge of principles, practices and techniques in the area of workforce development, educational programming, or related field.
Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with workforce development, or related field.
Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic.
Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
Demonstrated ability to operate a personal computer, and apply word processing software.
If applicable, for supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.
Knowledge and understanding of providing and coordinating resources for educational courses, programs, and activities.
Demonstrated ability to gather and analyze statistical data and generate reports.
Demonstrated ability to analyze and interpret financial data, and prepare financial reports, statements, and/or projections.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a multicultural community within a flexible work environment.

Nice To Haves

Experience in education curriculum or OCET program development.
Effectiveness in interpersonal relationships and strong verbal and written communication skills.
Experience in OCET workforce development education programs, program management, sales, and promotion.
Ability to develop and implement teaching strategies.
Knowledge of Kauai Community Colleges mission.
Knowledge of career, technical, and general education.
Ability to effectively communicate with a variety of constituencies.
Ability to work effectively with community groups.
Ability to effectively collaborate and work with professional staff and instructional assistants.
Experience writing for grants and supporting programs once grants are awarded.
Experience in the area of traditional and social media marketing.
Knowledge of Department of Labor workforce programs.
Knowledge of international education programs.
Knowledge of Union Apprenticeship Programs.
Demonstrated ability to gather and analyze statistical data and generate reports.
Three (3) or more years of supervisory experience.
Knowledge of class programming as well as scheduling facilities, technology, and equipment.

Responsibilities

Design, plan, establish, coordinate, and oversee the integrated logistical and support needs of classes, programs, and customized training programs.
Serve as a liaison with local businesses, community-based organizations, and government agencies to identify educational and training needs and promote OCET services.
Develop OCET curriculum and manage curriculum design and titles.
Plan, promote, coordinate, and oversee OCET classes in workforce development, professional development, personal enrichment, youth programs, senior programs, and credit to non-credit programs.
Coordinate OCET courses, managing course locations, security, parking, AV, equipment, and teaching materials.
Manage finances and budgeting for courses/events, including financial analysis and meeting financial goals.
Manage the profitability of class offerings and oversee decisions regarding course/event cancellations and participant contact.
Administer the delivery of courses/events using assessments to serve the programming needs of population or market segments.
Monitor key benchmarks such as cancellation rates, repeat rates, new program percentages, operating margins, promotion: participant ratio, and average participants.
Collaborate with the Grants office to develop grant proposals.
Recruit, direct, supervise, and review the work of instructors, class or lab assistants, OCET lecturers, and other educational support staff.
Market and promote OCET offerings and initiatives in the community.
Develop marketing materials to promote OCET courses and program offerings with assistance from the KCC Marketing Department.
Collaborate in the coordination of apprenticeship programs with the union apprenticeship coordinator.
Collaborate in the coordination of combined OCET and academic courses and guided pathways.
Assist in OCET programs, which may include Innovation Center, international education, Apiary, Performing Arts Center, and non-credit and short-term programs.
Assist with report writing and monitor due dates for specific projects to ensure timely project reporting.
Negotiate sheltered contracts agreements for customized training.
Identify software and/or other educational support tool needs and make recommendations to the OCET team and Dean.