Continuing Education Operations Assistant

Fresno Pacific University•Fresno, CA

7d•Onsite

About The Position

The CE Operations Assistant provides essential administrative and student support for Fresno Pacific University’s Continuing Education department. This position works closely with the CE Operations Coordinator to help create a welcoming, responsive, and well-organized experience for students, instructors, and visitors. The role combines customer service, student communication, enrollment support, records management, and general office coordination. The ideal candidate is organized, detail-oriented, dependable, and enjoys working with people while managing multiple priorities. Strong communication, collaboration, and follow-through are essential. As part of a Christ-centered university, the CE Operations Assistant contributes to Fresno Pacific University’s commitment to student success, holistic development, and service to diverse communities while supporting the mission, vision, and values of the University.

Requirements

Experience in Microsoft Office, including Word, PowerPoint, Excel, and Outlook
Customer service orientation and the ability to communicate effectively in a warm, professional manner
Ability to manage confidential tasks in a professional manner
Attention to detail and the ability to handle multiple priorities simultaneously
Ability to work independently with minimal supervision
Bachelor’s degree or equivalent work experience

Responsibilities

Process online registrations for Educator Courses and Educator Workshops
Record CE student grades
Email grade notifications to Workshop students
Send out welcome emails to new students
Monitor status of student accounts
Facilitate front desk responsibilities including greeting/directing visitors, answering phones, and checking mail
Place facilities work orders as needed
Demonstrate a commitment to serving and inspiring students and colleagues in a context of a Christian University, integrating your Christian faith into your role and responsibilities.
Embrace the mission, vision , and values of Fresno Pacific University, affirm the FPU Faith Expectations , and support the ideals and practices articulated in " The Fresno Pacific Idea "
Uphold and advance Fresno Pacific University’s commitment to Christ-centered higher education, holistic student development, and serving diverse communities.
Complete tasks timely with work that is comprehensive, complete, and accurate
Communicates clearly, listens attentively, and seeks to understand others
Collaborates productively with colleagues of varying skillset
Other job duties as assigned