Administrative Assistant I - Continuing Education

PeopleAdminLincoln, NE
Onsite

About The Position

This position performs reception duties, supports day-to-day operations of Adult Education programs, maintains student files, manages the Adult Education Office, and promotes a culture of belonging. The role involves providing high-quality customer service, managing student records, organizing office supplies and instructional materials, and supporting various program activities and events.

Requirements

  • High school graduate or equivalent.
  • Two (2) years of administrative assistant/clerical experience OR one (1) year of office experience plus one (1) year of related training.

Responsibilities

  • Perform Reception Duties: Provide high-quality, responsive customer service, answer and direct phone calls, greet and direct customers, students, staff, and visitors, answer routine questions regarding Adult Education services, and maintain a positive and helpful front desk presence.
  • Support day-to-day operations of Adult Education programs, including establishing student access to distance learning programs and creating/maintaining attendance-tracking documents and shared-drive records.
  • Maintain Student Files: Create and maintain student files, ensure information is complete, update files with new information, enter student records into Colleague or other imaging systems, organize files for imaging, scan, image, and index documents, and verify integrity and accuracy of records.
  • Maintain Adult Education Office: Ensure office organization, expediency, quality control, accuracy, and workflow for assigned duties, prepare reports as requested, demonstrate resourcefulness and creativity, communicate effectively with personnel, engage in teamwork, assist with logistics and coordination of student orientations, assessments, workshops, events, and related activities, and participate in maintaining a positive office atmosphere.
  • Maintain Office Supplies and Instructional Materials: Inventory, order, receive, and distribute office supplies and instructional materials.
  • Prepare, copy, file, and distribute program materials electronically and in hard copy.
  • Process, distribute, and maintain incoming and outgoing program mail.
  • Provide administrative and organizational support to students, staff, and faculty.
  • Promote a Culture of Belonging: Support and promote an environment where all individuals feel welcomed, valued, and empowered, foster a community where perspectives enrich the educational experience, and support the College’s policies related to access, fair employment, and equal opportunities.
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