Contingent Workforce Program Lead

Duquesne Light Company • Pittsburgh, PA

2d • Hybrid

About The Position

The Contingent Workforce Program Lead (CWPL) is the enterprise owner of DLC’s contingent workforce strategy. This role centralizes and governs all staff augmentation and contractor activity—from intake through offboarding—ensuring a consistent, compliant, and cost-effective approach across the organization. The CWPL operates as a key partner within the broader HR model, focusing exclusively on non-employee labor, vendor relationships, and program infrastructure. While the HR Business Partner (HRBP) owns workforce demand decisions, the CWPL provides the specialized scrutiny necessary to ensure that contingent labor is utilized appropriately and remains distinct from permanent (FTE) roles.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field required.
• 5–7 years of relevant experience, including demonstrated work in contingent workforce management, vendor management, or a related program/operations function.
• Strong working knowledge of employment law and compliance requirements, specifically regarding the legal distinctions between contractors and employees to prevent misclassification.
• Strong ability to manage multiple vendor relationships, priorities, and deadlines with consistency.
• Clear, confident communicator; comfortable presenting data and recommendations to leadership and business partners.
• Proficiency in Excel, PowerPoint, and HRIS/ATS platforms (SuccessFactors experience a plus).
• Works effectively cross-functionally with Finance, Procurement, IT, and Compliance.

Nice To Haves

• Experience standing up or significantly maturing a contingent workforce or staff augmentation program strongly preferred.
• Master's degree and/or HR certifications (SHRM-CP, PHR, or equivalent) are a plus.

Responsibilities

• Lead the centralization of all staff augmentation activity, establishing consistent intake, deployment, and offboarding processes across departments.
• Build and maintain relationships with staffing agencies and external partners, ensuring a unified, DLC-aligned approach.
• Manage end-to-end contractor onboarding: background checks, paperwork, orientation, compliance training, and team integration.
• Ensure all contingent workforce activity meets legal, regulatory, and internal policy requirements; maintain audit readiness to protect the organization from labor-related risks.
• Develop and maintain dashboards and reporting to track program KPIs, workforce utilization, vendor performance, and spend trends.
• Partner with HRBPs and business leaders to assess current and future contingent workforce needs—volume, skills, duration, and budget— including the assessment of needs to ensure appropriate classification as contingent workforce or employee positions.
• Provide data-driven insights (spend analysis, tenure, utilization) to inform HRBP-led workforce strategy conversations.
• Surface risks, trends, and escalations to HR leadership, specifically regarding tenure limits or roles that may blur the line between contractor and FTE.
• Serve as a subject matter expert and thought partner to the Talent Acquisition (TA) team on contingent and hybrid workforce models.
• Share labor market intelligence, recruiting analytics, and program data to help TA refine recruitment strategy.
• Support sourcing and screening activity in cases where contingent or blended workforce approaches apply, while respecting that TA owns all permanent (FTE) hiring.

Benefits

• The company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania.
• Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level