Contingency - Field Technician - Texas

CS Contract SolutionsDallas, TX
$104,000 - $208,000Onsite

About The Position

The Copper Installation and Repair technician handles the legacy twisted pair plant from the central office or remote terminal out to the customer premises. Day to day work includes new service installs, drop replacements, NID work, inside wiring, jack installs, and trouble isolation on POTS, DSL, and alarm circuits. They locate and repair faults like opens, shorts, grounds, crosses, and battery crosses using a TDR, butt set, toner, and a basic transmission tester. Comfortable working aerial off a ladder or bucket, in pedestals and B boxes, and in crawlspaces and basements. Expected to read cable counts, work binder groups, splice modular and encapsulated closures on smaller pair counts, and follow assignment from the LFACS or equivalent OSP records. The Fiber Installation and Repair technician installs and repairs single mode fiber from the OLT or hub down through the distribution and drop network to the ONT at the customer premises. Core skills include placing and securing drop cable, prepping and splicing with a fusion splicer, terminating with field installable connectors or pre terminated assemblies, and testing with a power meter, light source, VFL, and OTDR. They install and provision ONTs, often in basements or near the electrical panel in Fidium territory, hand off Ethernet or coax to the customer router, and verify service activation with the NOC. Strong candidates can read a GPON design print, identify splitters and FDH ports, troubleshoot high loss and reflectance issues from an OTDR trace, and clean and inspect connectors with a scope every time. The Central Office tech, sometimes called a COT or CO installer, works inside the carrier's central offices, huts, and CEVs rather than at customer locations. Responsibilities include equipment installs and removals, frame work on the MDF and DSX, power and ground per Telcordia GR 1089 and GR 295, cable rack and ladder builds, fiber and copper riser cabling, and turn up of OLTs, DSLAMs, MSAPs, optical transport gear, and channel banks. They follow method of procedure documents, work hot and cold cuts during maintenance windows, and are expected to leave the office cleaner than they found it. The Circuits I&R tech is the modern descendant of the Bell System special circuits role. They install, test, and repair dedicated and engineered services that are not plain residential broadband, including DS1, DS3, MetroE, EVPL, EPL, dedicated internet access, point to point fiber, business voice trunks, and legacy private lines and alarm circuits. They work to a circuit layout record or design layout, hit specific transmission objectives, and prove out circuits end to end with the carrier NOC. The Air Pressure tech maintains the pressurized cable system that keeps moisture out of older lead and PIC copper plant. They monitor and service the dryer plants in central offices, manifolds and pressure transducers in the field, and the alarm and monitoring systems that flag leaks. Daily work includes leak locating with sonic and tracer gas equipment, repairing sheath damage, replacing transducers, recharging desiccant towers, calibrating pressure and flow alarms, and updating cable pressure records. The CPE, 911, and PBX tech works at the customer premises on terminal equipment rather than the access network. Scope covers PBX and key system installs, moves, adds, and changes on platforms like Avaya, Mitel, NEC, and Cisco, hosted and SIP trunk cutovers, station cabling and cross connects on 66 and 110 blocks, analog and digital station sets, paging and door entry systems, and 911 specific work including ALI database updates, ELIN provisioning, Kari's Law and RAY BAUM compliance verification, and PSAP testing coordination.

Requirements

  • Two plus years with an ILEC or telecom contractor.
  • OSHA 10.
  • Climbing and aerial lift certifications.
  • Clean MVR for a company truck.
  • One plus years FTTH or FTTx field work.
  • Fusion splicing experience.
  • Ladder and lift certifications.
  • OSHA 10.
  • Clean MVR.
  • Three plus years CO or central office installer work under TL 9000 or BICSI standards.
  • Strong documentation habits.
  • Ability to pass carrier specific badging and background checks.
  • Three plus years on special services, business services, or carrier wholesale work.
  • Transmission test set and Ethernet tester in hand on a regular basis.
  • Five plus years OSP copper experience.
  • At least two years in a dedicated pressure role.
  • Three plus years voice or unified communications field work.
  • Manufacturer certifications on at least one major PBX or UC platform.

Nice To Haves

  • BICSI, FOA CFOT, or carrier specific certifications are a plus.
  • BICSI Installer 1 or 2 a plus.
  • Comfort working in commercial environments including hospitals, schools, and government sites that often require additional background screening.

Responsibilities

  • Handles the legacy twisted pair plant from the central office or remote terminal out to the customer premises.
  • Performs new service installs, drop replacements, NID work, inside wiring, jack installs, and trouble isolation on POTS, DSL, and alarm circuits.
  • Locates and repairs faults like opens, shorts, grounds, crosses, and battery crosses.
  • Works aerial off a ladder or bucket, in pedestals and B boxes, and in crawlspaces and basements.
  • Reads cable counts, works binder groups, splices modular and encapsulated closures on smaller pair counts, and follows assignment from LFACS or equivalent OSP records.
  • Installs and repairs single mode fiber from the OLT or hub down through the distribution and drop network to the ONT at the customer premises.
  • Places and secures drop cable, preps and splices with a fusion splicer, and terminates with field installable connectors or pre terminated assemblies.
  • Tests fiber optic networks with a power meter, light source, VFL, and OTDR.
  • Installs and provisions ONTs.
  • Hands off Ethernet or coax to the customer router, and verifies service activation with the NOC.
  • Reads a GPON design print, identifies splitters and FDH ports, troubleshoots high loss and reflectance issues from an OTDR trace, and cleans and inspects connectors with a scope.
  • Works inside the carrier's central offices, huts, and CEVs.
  • Performs equipment installs and removals, frame work on the MDF and DSX, power and ground per Telcordia GR 1089 and GR 295, cable rack and ladder builds, fiber and copper riser cabling, and turn up of OLTs, DSLAMs, MSAPs, optical transport gear, and channel banks.
  • Follows method of procedure documents, works hot and cold cuts during maintenance windows.
  • Installs, tests, and repairs dedicated and engineered services including DS1, DS3, MetroE, EVPL, EPL, dedicated internet access, point to point fiber, business voice trunks, and legacy private lines and alarm circuits.
  • Works to a circuit layout record or design layout, hits specific transmission objectives, and proves out circuits end to end with the carrier NOC.
  • Performs loss and noise measurement, BERT testing on T1 and Ethernet, RFC 2544 and Y.1564 service activation testing, light level verification on optical handoffs, and signaling validation on voice trunks.
  • Reads a CLR, identifies equipment at each office in the path, isolates trouble to a specific span or shelf, and documents results in carrier portals.
  • Maintains the pressurized cable system that keeps moisture out of older lead and PIC copper plant.
  • Monitors and services dryer plants in central offices, manifolds and pressure transducers in the field, and alarm and monitoring systems.
  • Performs leak locating with sonic and tracer gas equipment, repairs sheath damage, replaces transducers, recharges desiccant towers, calibrates pressure and flow alarms, and updates cable pressure records.
  • Reads pressure contour maps, understands flow versus static pressure.
  • Works at the customer premises on terminal equipment.
  • Performs PBX and key system installs, moves, adds, and changes on platforms like Avaya, Mitel, NEC, and Cisco.
  • Handles hosted and SIP trunk cutovers, station cabling and cross connects on 66 and 110 blocks, analog and digital station sets, paging and door entry systems.
  • Performs 911 specific work including ALI database updates, ELIN provisioning, Kari's Law and RAY BAUM compliance verification, and PSAP testing coordination.
  • Programs a dial plan, troubleshoots a SIP trunk with a packet capture, reads a riser diagram, and walks a customer through a cutover with minimal downtime.
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