The Copper Installation and Repair technician handles the legacy twisted pair plant from the central office or remote terminal out to the customer premises. Day to day work includes new service installs, drop replacements, NID work, inside wiring, jack installs, and trouble isolation on POTS, DSL, and alarm circuits. They locate and repair faults like opens, shorts, grounds, crosses, and battery crosses using a TDR, butt set, toner, and a basic transmission tester. Comfortable working aerial off a ladder or bucket, in pedestals and B boxes, and in crawlspaces and basements. Expected to read cable counts, work binder groups, splice modular and encapsulated closures on smaller pair counts, and follow assignment from the LFACS or equivalent OSP records. The Fiber Installation and Repair technician installs and repairs single mode fiber from the OLT or hub down through the distribution and drop network to the ONT at the customer premises. Core skills include placing and securing drop cable, prepping and splicing with a fusion splicer, terminating with field installable connectors or pre terminated assemblies, and testing with a power meter, light source, VFL, and OTDR. They install and provision ONTs, often in basements or near the electrical panel in Fidium territory, hand off Ethernet or coax to the customer router, and verify service activation with the NOC. Strong candidates can read a GPON design print, identify splitters and FDH ports, troubleshoot high loss and reflectance issues from an OTDR trace, and clean and inspect connectors with a scope every time. The Central Office tech, sometimes called a COT or CO installer, works inside the carrier's central offices, huts, and CEVs rather than at customer locations. Responsibilities include equipment installs and removals, frame work on the MDF and DSX, power and ground per Telcordia GR 1089 and GR 295, cable rack and ladder builds, fiber and copper riser cabling, and turn up of OLTs, DSLAMs, MSAPs, optical transport gear, and channel banks. They follow method of procedure documents, work hot and cold cuts during maintenance windows, and are expected to leave the office cleaner than they found it. The Circuits I&R tech is the modern descendant of the Bell System special circuits role. They install, test, and repair dedicated and engineered services that are not plain residential broadband, including DS1, DS3, MetroE, EVPL, EPL, dedicated internet access, point to point fiber, business voice trunks, and legacy private lines and alarm circuits. They work to a circuit layout record or design layout, hit specific transmission objectives, and prove out circuits end to end with the carrier NOC. The Air Pressure tech maintains the pressurized cable system that keeps moisture out of older lead and PIC copper plant. They monitor and service the dryer plants in central offices, manifolds and pressure transducers in the field, and the alarm and monitoring systems that flag leaks. Daily work includes leak locating with sonic and tracer gas equipment, repairing sheath damage, replacing transducers, recharging desiccant towers, calibrating pressure and flow alarms, and updating cable pressure records. The CPE, 911, and PBX tech works at the customer premises on terminal equipment rather than the access network. Scope covers PBX and key system installs, moves, adds, and changes on platforms like Avaya, Mitel, NEC, and Cisco, hosted and SIP trunk cutovers, station cabling and cross connects on 66 and 110 blocks, analog and digital station sets, paging and door entry systems, and 911 specific work including ALI database updates, ELIN provisioning, Kari's Law and RAY BAUM compliance verification, and PSAP testing coordination.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed