Contents Cleaning Crew Chief

SERVPRO of Carbondale/Marion • Marion, IL

3d

About The Position

The Contents Crew Chief is a hands-on leadership position responsible for working alongside contents technicians and overseeing daily restoration-project activities involving customers’ personal belongings. The role coordinates the crew, helps ensure projects are completed efficiently, and maintains quality and customer service standards. The ideal candidate is dependable, organized, motivated, collaborative, and takes pride in helping customers through difficult situations.

Requirements

• Strong communication and organizational skills.
• Ability to work well with others and lead a team.
• Dependable, punctual, and self-motivated.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Ability to lift, carry, and move items as needed.

Nice To Haves

• Previous restoration or contents experience is preferred.
• Previous leadership or supervisory experience is a plus.
• A valid driver’s license is preferred.

Responsibilities

• Lead and work alongside the contents team on daily projects.
• Oversee the packing, moving, cleaning, inventorying, and return of customers’ belongings.
• Coordinate daily job activities and keep the crew organized and on task.
• Ensure accurate inventory, labeling, and documentation of contents.
• Communicate with customers, project managers, and team members.
• Help maintain company equipment, vehicles, and work areas.
• Ensure customers’ belongings are handled with care and respect.
• Maintain a safe and organized work environment.
• Help train and guide team members while leading by example.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed