Contents and Cleaning Technician

RDM Holding Company • Sterling Heights, MI

3d

About The Position

The Contents and Cleaning Technician is part of SERVPRO Team Miller’s Contents/Cleaning team, helping restore homes and contents affected by fire and water damage. Work may include packing contents out of damaged homes, cleaning or restoring contents onsite or at the company’s cleaning facility, cleaning structures, storing contents, and packing contents back into homes. Technicians respond to service calls as needed and perform assigned services according to SERVPRO production guidelines. They communicate with the crew chief to ensure customer needs are met, support the crew chief and other production personnel, and clean and maintain vehicles, equipment, warehouse, and office areas as needed. The role involves physically demanding work in challenging environments, including exposure to chemicals and work at heights or in tight spaces.

Requirements

• Effective oral communication skills.
• High school diploma or GED.
• Ability to travel locally and out of state as necessary.
• Ability to successfully complete a background check, subject to applicable law.
• Ability to regularly lift 50 pounds and lift up to 100 pounds with assistance.
• Ability to walk and stand for long periods, drive, sit, and climb.
• Ability to climb ladders and work at ceiling heights.
• Ability to work in tight spaces, such as crawl spaces under buildings.
• Ability to repeatedly push, pull, lift, and carry objects.

Nice To Haves

• Experience in cleaning or restoration.
• IICRC certifications.

Responsibilities

• Inventory and load the work vehicle with the equipment, products, and supplies needed for each project.
• Maintain a clean and organized vehicle and clean equipment appearance.
• Prepare rooms and areas for work activities.
• Set up the staging area and equipment for each project.
• Leave the job site with a clean and orderly appearance.
• Perform production processes according to SERVPRO production guidelines, work orders, and crew chief directions.
• Maintain clear two-way communication with the crew chief and other technicians, especially about customer needs and concerns.
• Perform end-of-day and end-of-job cleanup and breakdown.
• Understand and follow safety and risk management guidelines at job sites, in the office, and while traveling.
• Pack out, clean or restore, store, and pack back contents as assigned.
• Clean structures and respond to service calls as needed.
• Clean and maintain vehicles, equipment, warehouse, and office areas as needed.
• Support the crew chief and other production personnel as needed.

Benefits

• Medical insurance.
• Vision insurance.
• Dental insurance.
• 401(k) matching.
• Company-paid life insurance.
• Paid time off.
• Paid holidays.
• Paid career training and certification opportunities.
• Employee referral program.
• Customer service recognition program.
• Competitive pay rate with opportunity to learn and grow.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED