Contents and Cleaning Technician

RDM Holding Company • Taylor, MI

2d

About The Position

The Contents and Cleaning Technician is part of the Contents/Cleaning team and helps restore homes and contents affected by fire and water damage. Work may include packing contents out of damaged homes, cleaning or restoring contents onsite or at a cleaning facility, cleaning structures, storing contents, and packing contents back into homes. The technician responds to service calls and performs assigned services in accordance with SERVPRO production guidelines, communicating with the crew chief to ensure customer needs are met. The role also supports crew chiefs and other production personnel and helps clean and maintain vehicles, equipment, warehouse, and office areas.

The position calls for someone dependable, self-motivated, comfortable working in challenging situations, skilled at communicating and meeting new people, and able to multitask and supervise others. Employees may be asked to support local storm events and catastrophe response efforts at other Team Miller locations, including temporary assignments requiring short-notice travel.

Requirements

• Effective oral communication skills.
• High school diploma or GED.
• Ability to travel locally and out of state as necessary.
• Ability to successfully complete a background check, subject to applicable law.
• Ability to regularly lift 50 pounds and lift up to 100 pounds with assistance.
• Ability to walk and stand for long periods, drive, sit, climb, climb ladders, and work at ceiling heights.
• Ability to work in tight spaces, such as crawl spaces under buildings.
• Ability to repeatedly push, pull, lift, and carry objects.

Nice To Haves

• Experience in cleaning or restoration.
• IICRC certifications.

Responsibilities

• Inventory and load the work vehicle with the equipment, products, and supplies needed for each project.
• Maintain a clean and organized vehicle and keep equipment presentable.
• Prepare rooms and areas for work activities.
• Set up staging areas and equipment for each project.
• Perform production processes according to SERVPRO production guidelines, work orders, and crew chief directions.
• Communicate clearly with the crew chief and other technicians, especially about customer needs and concerns.
• Perform end-of-day and end-of-job cleanup and breakdown, leaving the job site clean and orderly.
• Follow safety and risk management guidelines at job sites, in the office, and while traveling.
• Pack contents out of damaged homes; clean or restore contents onsite or at a cleaning facility; clean structures; store contents; and pack contents back.
• Respond to service calls and perform assigned services.
• Support the crew chief and other production personnel as needed.
• Clean and maintain vehicles, equipment, warehouse, and office areas as needed.
• Travel on short notice for temporary assignments supporting localized storm events and catastrophe response efforts, when asked.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k) matching
• Company-paid life insurance
• Paid time off
• Paid holidays
• Paid career training and certification opportunities
• Employee referral program
• Customer service recognition program
• Competitive pay with opportunity to learn and grow

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED