Content Review - Operations Manager

Dawar Consulting•South San Francisco, CA
•Hybrid

About The Position

Our client, a world leader in diagnostics and life sciences, is looking for a "Content Review Operations Manager - Hybrid " based out of South San Francisco, CA. This is a long-term contract position with the possibility of conversion and extension.

Requirements

  • Bachelor’s degree or equivalent experience with 5+ years of cross-functional stakeholder management experience.
  • 3+ years in content operations, digital asset management, marketing operations, content review/approval, compliance, or governance.
  • Hands-on experience with Veeva Vault PromoMats (VVPM) or comparable content management and review/approval platforms.
  • Experience in pharmaceutical, biotechnology, healthcare, or another highly regulated industry with knowledge of compliance requirements.
  • Understanding of medical and marketing content lifecycles, MLR review processes, and regulatory compliance.
  • Strong program management, communication, facilitation, process improvement, and stakeholder management skills, with proficiency in Microsoft Office tools.

Responsibilities

  • Manage and execute end-to-end medical, legal, and regulatory (MLR) review processes for promotional and medical content within a highly regulated pharmaceutical environment.
  • Ensure content moves efficiently, compliantly, and transparently through the review and approval lifecycle while maintaining audit readiness and supporting timely delivery of high-quality content.
  • Manage end-to-end Medical, Legal, and Regulatory (MLR) content review processes, ensuring compliance with SOPs, quality standards, and regulatory requirements.
  • Develop Content Review Operations plans, manage resources, and optimize workflows to support business and product priorities.
  • Coordinate submission validation, agenda preparation, review meetings, follow-ups, approval tracking, and material flow throughout the content lifecycle.
  • Validate and maintain content metadata, business rules, and modular content standards across campaigns and enterprise content programs.
  • Identify process gaps, risks, and compliance issues while maintaining audit trails, review documentation, and governance records.
  • Partner with content owners, agencies, review teams, and cross-functional stakeholders to improve efficiency, leverage technology, and support timely content approvals.

Benefits

  • Medical
  • Dental
  • Vision
  • Paid Sick leave
  • 401K
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