Content Production Specialist

National Association of Attorneys General • Washington, DC

1d • Hybrid

About The Position

The National Association of Attorneys General (NAAG) is seeking a Content Production Specialist to join their team. This cross-functional role is responsible for creating, developing, and producing content across Online Learning, Information Technology, and Marketing and Communications. The ideal candidate is a hands-on producer and content creator who can work on eLearning courses, technical documentation, and communications projects, ensuring consistency, quality, and efficiency. The position also provides limited administrative support to the Chief Marketing and Technology Officer, to whom the specialist reports.

Requirements

• 2–4 years of experience in content creation, eLearning development, technical writing, or a closely related field.
• Proficiency with eLearning authoring tools and/or creative suite tools
• Experience with video editing software and post-production workflows.
• Strong writing skills with the ability to translate complex or technical information into clear, accessible content.
• Ability to manage multiple projects across departments simultaneously and meet deadlines without close supervision
• Experience with association management systems, particularly Microsoft Dynamics 365.
• Working knowledge of Section 508 accessibility requirements as they apply to digital and online learning content.
• Familiarity with digital asset management platforms (experience with Canto a plus).
• Experience creating or managing intranet content or internal knowledge bases.
• Background in marketing communications, including email marketing or social media content development.
• Graphic design skills or experience with tools such as Adobe Creative Suite or Canva.

Nice To Haves

• Experience with Canto a plus.

Responsibilities

• Edit and produce videos for on-demand learning, including post-production editing, captioning, and formatting for online delivery.
• Convert recorded webinars into polished on-demand courses using tools such as Articulate Rise and Articulate Storyline.
• Build and produce online course content from completed instructional design blueprints provided by subject matter experts or course designers, bringing the structure and materials to life in the appropriate authoring tool.
• Develop on-demand learning content from materials provided by subject matter experts, including handouts, presentation decks, and notes, in accordance with established course blueprints.
• Ensure all online learning content meets Section 508 accessibility standards, including captioning, alt text, and accessible navigation.
• Create and manage on-demand events in the association management system (Dynamics 365), including registration setup and event configuration.
• Write clear, accurate how-to guides and instructional articles for the organization's knowledge base, covering a range of internal systems and software.
• Create and maintain content on NAAG Central, the organization's employee intranet, ensuring information is current, well-organized, and easy to navigate.
• Collaborate with the IT team to gather technical information and translate it into accessible, user-friendly documentation for staff at all levels.
• Support the Marketing and Communications team with content production tasks, including the development of materials related to email marketing campaigns, social media, and newsletters.
• Assist in producing branded materials such as presentation decks, letterhead templates, and other communication assets in accordance with NAAG brand standards.
• Work within the organization's digital asset management system (Canto) to organize, upload, and retrieve assets as needed.
• Assist in creating and maintaining content for various websites owned and operated by NAAG, ensuring accuracy, consistency, and alignment with organizational branding and messaging standards.
• Provide light administrative support to the Chief Marketing and Technology Officer, which may include tracking monthly expenses, assisting with timecard-related coordination, and other occasional administrative tasks as assigned.

Benefits

• paid time off
• health
• dental
• vision
• life/disability
• long-term care
• 401k retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees