Content Production Manager

IXL Learning • Raleigh, NC

9d • Onsite

About The Position

IXL Learning is seeking an experienced people and project manager to lead its growing Content Production team. The team converts content created by Curriculum Designers into interactive online formats for IXL skills across five subjects, creates or sources images, uploads PDFs and other resources, and uses spreadsheets and internal tools to format and enter content metadata. The manager leads Content Production Specialists and partners with Curriculum Designers to coordinate simultaneous projects and meet content development goals. The role includes technical work involving spreadsheets and markup languages such as HTML or XML; coding experience is not required. This is a full-time position based in IXL's Raleigh, North Carolina-area office.

IXL Learning describes itself as a global edtech leader whose products reach millions of learners. Its products include IXL.com, Rosetta Stone, Wyzant, and Teachers Pay Teachers. The company aims to create innovative products that positively affect learners and educators and emphasizes collaboration, open exchange of ideas, kindness, respect, passion, tenacity, authenticity, and an inclusive work environment.

Requirements

• Bachelor's degree.
• At least 4 years of experience managing, coaching, and motivating teams.
• At least 4 years of project management experience.
• Proven success coordinating cross-team projects with multiple stakeholders.
• Strong organizational, problem-solving, and communication skills.
• Flexible and adaptable, with a growth mindset and can-do attitude.
• Ability to quickly learn and master new guidelines, software, and code.
• Advanced knowledge of Excel or Google Sheets, including functions such as VLOOKUP, CONCATENATE, LEFT, RIGHT, and MID.
• Comfort working with spreadsheets and markup languages such as HTML or XML; coding experience is not required.
• Submit a cover letter with the application.

Nice To Haves

• Experience managing team leads or managers is strongly preferred.
• Familiarity with XML, HTML, and/or CSS is preferred.
• Interest or experience in K-12 education is a plus.

Responsibilities

• Manage a team of 20 Content Production Specialists, including several team leads, and recruit and train new employees as needed.
• Guide and mentor team leads and Content Production Specialists, fostering a positive, collaborative environment and continuous improvement.
• Serve as the final quality gatekeeper for the team's work, proactively identifying and addressing concerns.
• Work with curriculum team leads to define project scopes and timelines.
• Allocate team capacity across projects and adapt as priorities change.
• Monitor project progress and communicate status to stakeholders.
• Design workflows and implement process improvements so projects meet efficiency and quality standards.
• Troubleshoot technical issues in the production workflow and work with engineers to evaluate and improve in-house tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager