Content Producer (Hybrid)

Toastmasters International • Englewood, CO

10d • $64,000 - $68,000 • Hybrid

About The Position

The Content Producer creates and maintains educational products from product initiation through deployment to members through an Open edX learning management system. The role develops adult-learning content for multiple platforms and formats, including videos, tutorials, microlearnings, resource guides, e-learnings, PDFs, and web pages. It determines engaging ways to present learning concepts in line with Toastmasters’ educational core competencies and principles, and identifies where tutorials or supporting documentation can improve the learner experience.

The Content Producer manages content documentation and metadata processes, develops keyword lists to support SEO and internal search, and serves as a subject matter expert on Toastmasters educational content for other teams. The role evaluates LMS content-building capabilities and user experience, recommends system enhancements, and works with the Learning Content & Systems Administrator on product reviews and timely updates. It collaborates with instructional, UX, and graphic designers to create and shape educational content, uses the LMS and other tools such as Articulate to build e-learnings, and helps make content accessible.

Additional work includes supporting communication plans and drafting member communications about education-program changes, preparing status reports and presentations, reviewing and copy editing materials, serving on committees and working groups, and completing other tasks assigned by the Learning Programs Development Manager. This is a hybrid role, typically with three days per week on-site in Englewood, Colorado. Employees working from home must have reliable internet service. Candidates must be legally authorized to work in the United States; sponsorship is unavailable.

Requirements

• Bachelor’s degree in Communications, English, Education, or a relevant field, or at least 6 years of relevant experience in adult learning and education.
• Ability to work with a wide range of teams across the organization.
• Ability to learn quickly and adapt to new and developing content-creation software and programs.
• Ability to keep up to date on developments in the adult education industry.
• Exceptional organizational skills and attention to detail.
• Understanding of e-learning and adult-education standards.
• Strong analysis and problem-solving skills.
• Ability to develop content sensitive to a global audience.
• Creativity and resourcefulness.
• Outstanding verbal and interpersonal communication skills.
• Proficiency in Microsoft Office.
• Ability to manage multiple projects with tight deadlines, follow project plans, and meet deliverables and deadlines.
• Knowledge of, or willingness to learn, e-learning technology such as new LMS platforms and Articulate 360.
• Reliable internet service for performing job duties when working from home.
• Legal authorization to work in the United States; sponsorship is not available.

Nice To Haves

• Experience with Open edX Learning Management Systems.
• Strong copy-editing skills.

Responsibilities

• Write and develop adult-learning content for multiple platforms and formats, including videos, tutorials, microlearnings, resource guides, and other materials.
• Determine engaging ways to present ideas and learning concepts that reflect Toastmasters’ educational core competencies and principles.
• Identify where tutorials or supporting documentation would improve the learner experience and lead production of those materials.
• Manage content documentation, establish metadata development and recording processes, and lead creation and implementation of keyword lists for SEO and internal search.
• Serve as a subject matter expert on Toastmasters educational content for other organizational teams and advise on representing educational principles across the business.
• Evaluate LMS content-building success and user experience, and provide direction to the Learning Content & Systems Administrator on enhancement priorities and IT support needs.
• Work with the Learning Content & Systems Administrator to understand product review cycles and handle update requests promptly.
• Update educational content and materials, including e-learnings, PDF content, video tutorials, and web pages, following review.
• Collaborate with instructional designers and UX designers in support of content creation.
• Collaborate with graphic designers to shape the look and feel of educational content.
• Use the organization’s LMS to improve content efficiency and deployment, and recommend system improvements when needed.
• Build e-learnings across the LMS, Articulate, and other required platforms, following instructional designers’ layouts and direction.
• Understand Open edX LMS capabilities and determine how available tools can meet business needs.
• Serve on committees and working groups as needed and provide creative solutions to challenges.
• Help develop communication plans and lead drafting member communications about education-program changes, additions, and impacts.
• Prepare status reports, meeting presentations, and other documents as needed.
• Review and copy edit department materials as needed.
• Support the Learning Programs Team in providing accessible content.
• Complete additional tasks as assigned by the Learning Programs Development Manager.

Benefits

• Medical, dental, vision, life, and short- and long-term disability insurance.
• 401(k) retirement plan with a match.
• 15 days of paid vacation.
• 10 paid sick days.
• 12 paid holidays.
• Complimentary coffee and tea bar.
• Employee-focused events and lunches.
• Prize-winning contests.
• Free Toastmasters membership and access to an on-site company club for employees.
• Wellness events, including an annual Toastmasters International 5K Run/Walk.

What This Job Offers

• Job Type: Full-time