Content Director, Wealth Management Global Sales Enablement

Northern Trust • Chicago, IL

2d • Hybrid

About The Position

The Content Director, Wealth Management Global Sales Enablement will lead the strategy, development, and delivery of high-impact content that empowers Wealth Management sales and client-facing teams to drive growth, deepen client relationships, and win in competitive markets. This role translates complex investment and planning capabilities into compelling, client-ready narratives and scalable enablement assets. The ideal candidate brings a strong blend of strategic thinking, editorial leadership, and commercial acumen, with a deep understanding of the wealth management client lifecycle and advisor-led selling model.

Requirements

• 10+ years of experience in wealth management, asset management, financial services marketing, or sales enablement roles.
• Deep understanding of advisor-led sales models, client segmentation, and wealth planning/investment solutions.
• Proven track record of building and scaling content strategies that drive measurable sales outcomes.
• Strong executive communication and storytelling skills; ability to simplify complex concepts.
• Experience with enablement and content platforms (e.g., Seismic) and CRM tools (e.g., Salesforce).
• Experience leading proposal management, RFP, or consultant relations teams and implementing AI-enabled content management, knowledge management, or sales enablement technologies within a wealth management or financial services organization.
• Demonstrated ability to influence senior stakeholders and operate effectively in a matrixed, global organization.
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Responsibilities

• Define and execute a global content strategy aligned to Wealth Management growth priorities, sales process, and client segments.
• Establish content governance, taxonomy, and lifecycle management to ensure consistency, compliance, and ease of access across platforms (e.g., Seismic, CRM tools).
• Partner with Compliance and Legal to ensure all materials meet regulatory requirements while maintaining commercial effectiveness.
• Develop scalable, field-ready content that supports growth including prospecting, discovery, proposal, and client retention.
• Equip Relationship Managers, Wealth Strategists, and client-facing teams with messaging, playbooks, pitch decks, and thought leadership tailored to priority themes (e.g., alternatives, estate planning, liquidity events, transitions).
• Drive adoption and utilization of content through training, campaigns, and integration into workflows.
• Lead the Wealth Management RFP, proposal, and due diligence content team, ensuring the delivery of high-quality, compelling, and commercially effective responses that support new business development, institutional consultant relationships, and competitive sales opportunities.
• Establish and maintain a centralized repository of approved content, client case studies, platform capabilities, and subject matter expertise to improve consistency, scalability, and response quality across all submissions.
• Partner closely with Sales, Investments, Marketing, Trust & Advisory, Banking, Compliance teams to develop differentiated proposal content that highlights Northern Trust's value proposition and competitive strengths.
• Drive the modernization of proposal and content management capabilities through scalable, AI-powered technologies, leveraging automation, content intelligence, and generative AI solutions to enhance productivity, accelerate response times, improve content relevance, and deliver a more personalized client experience.
• Define governance, processes, and performance metrics for proposal management, including win rates, response quality, turnaround times, content utilization, and operational efficiency.
• Collaborate closely with Sales Leadership, Marketing, Investments, Banking and Trust & Advisory to align content with commercial priorities and pipeline opportunities.
• Support senior leadership communications, including key initiatives, campaigns, and strategic programs.
• Establish KPIs for content effectiveness (e.g., adoption, engagement, influence on pipeline and conversion).
• Leverage data and feedback to continuously refine content strategy and improve impact.
• Incorporate insights from digital marketing, lead generation, and CRM systems to prioritize content investments.

Benefits

• retirement benefits (401k and pension)
• health and welfare benefits (medical, dental, vision, spending accounts and disability)
• paid time off
• parental and caregiver leave
• life & accident insurance
• other voluntary and well-being benefits
• discretionary bonus program that may include an equity component

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed