Content Developer I

Crown Equipment Corporation•New Bremen, OH

About The Position

Crown Equipment Corporation is seeking a Content Developer I to author and develop service content, including safety information. The role assists with developing and implementing the Company content management system (CCMS) and provides ongoing feedback to improve it. The Content Developer creates and maintains style guides and templates that follow current standards and support a global market. The role collaborates across departments to build consensus throughout content development and the product lifecycle, develops and maintains strong working and technical knowledge of company products and services and approved standards, and works cross-functionally to deliver quality content within project timelines. The employee must drive a personal vehicle to conduct company business. Applicants must be legally authorized to work in the United States; sponsorship is not provided.

Requirements

  • 2–4 years of related experience.
  • High school diploma or equivalent.
  • Must drive a personal vehicle to conduct company business.
  • Must be legally authorized to work in the United States; sponsorship is not provided.

Nice To Haves

  • Associate degree in Technical Communications or a related field, with experience in technical writing.
  • Skill in visual and written information development.
  • Good written and verbal communication, organizational, and listening skills, and strong knowledge of grammar rules.
  • Experience authoring technical content for a global market.
  • Knowledge of DITA/XML content authoring and component content management systems.
  • Experience with oXygen, Author/Editor, Acrolinx, Ovitas CLS, and In Design.
  • Experience with Adobe Photoshop, Illustrator, Frame Maker, PTC IsoDraw, and other multimedia production software.
  • Effective research, problem-solving, and decision-making skills.

Responsibilities

  • Author and develop service content, including safety information.
  • Assist with development and implementation of the Company content management system (CCMS), and provide ongoing feedback to improve it.
  • Create and maintain style guides and templates that adhere to current standards and support use in a global market.
  • Collaborate with multiple departments to build consensus throughout the content development process and the life of the product.
  • Develop and maintain strong working and technical knowledge of company products and services and an understanding of company-approved standards.
  • Work cross-functionally to deliver quality content within project timelines.

Benefits

  • Health, dental, vision, and prescription drug plan
  • Flexible Benefits Plan
  • 401K Retirement Savings Plan
  • Life and disability benefits
  • Paid parental leave
  • Paid holidays
  • Paid vacation
  • Tuition reimbursement
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