Content Designer

TEKsystems • Raleigh, NC

1d • $30 - $35 • Remote

About The Position

They are seeking a Content Designer (UX Writer) to support a large-scale onboarding transformation initiative, focused on migrating and optimizing employee onboarding experiences within ServiceNow and Workday. This role will execute high-volume, user-facing content including UI microcopy, notifications, task instructions, and email communications, ensuring clarity, consistency, and usability across onboarding journeys. The designer will play a key role in helping Cisco scale onboarding content across an initial 10-country rollout, with expansion to over 100 countries.
Working closely with the AI Content Strategist, Product Designers, and cross-functional teams, this individual will translate content frameworks into clear, concise, and effective user-facing copy. They will iterate quickly based on feedback and system constraints while ensuring content aligns with tone, voice, and technical limitations. This role is highly execution-focused and ideal for someone comfortable working in ambiguity, managing high volumes of content, and contributing to a foundational enterprise transformation.

Requirements

• 3+ years of UX writing or content design experience
• Proven experience writing microcopy for UI components (buttons, labels, errors, notifications)
• Experience supporting system-driven workflows (ServiceNow, Workday preferred)
• Ability to write within character limits and technical constraints
• Strong collaboration with designers, PMs, and strategists
• Experience iterating content rapidly based on feedback and testing
• Understanding of content hierarchy, tone, and voice consistency
• Portfolio or work samples demonstrating UX writing capabilities

Nice To Haves

• Exposure to AI or chatbot content design
• Familiarity with global content considerations (translation, localization)

Responsibilities

• Craft clear, concise, and user-friendly UI copy that guides users through onboarding tasks, notifications, and system interactions with minimal confusion.
• Produce and refine large volumes of content quickly while maintaining quality and adapting based on feedback and system constraints.
• Work within established content strategies and frameworks, partnering cross-functionally to ensure consistency, alignment, and seamless execution across teams.
• Translate content frameworks into clear, concise, and effective user-facing copy.
• Iterate quickly based on feedback and system constraints while ensuring content aligns with tone, voice, and technical limitations.
• Manage high volumes of content.
• Contribute to a foundational enterprise transformation.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed