Content Creator / Visual Storytelling Specialist - Callville Bay

Guest Services, Inc.Las Vegas, NV
$24Onsite

About The Position

As our Content Creator & Visual Storytelling Specialist, you will be the visual voice of the Lake Mead National Recreation Area. Your mission is to capture and produce compelling content that drives visitation, dining, retail, and rental engagement across our properties. This is a hands-on role that blends field-based content capture with high-level editing and platform-specific execution. You will report directly to the Director of Operations –Hospitality Division to ensure our brand story is consistent and impactful.

Requirements

  • High School Diploma/G.E.D. equivalent required
  • Strong knowledge of content creation tools by platform, plus Adobe Creative Suite (Photoshop, Premiere Pro).
  • Deep knowledge of how different platforms operate and understanding of interpreting analytics.
  • Able to communicate clearly and concisely, both orally and in writing.
  • Able to accurately handle confidential and sensitive information.
  • Must be service and safety oriented.
  • Must possess a sense of awareness, timelines, urgency, common sense, and have a very strong attention to detail.
  • Strong organization and time management skills are a must.
  • Strong level of knowledge and comfort with Windows operating system and MS Office software required.

Nice To Haves

  • secondary education in a related field is preferred.

Responsibilities

  • Capture and produce high-quality photography and video (including short-form Reels, TikToks, and Shorts) that highlight lodging, F&B, boat rentals, retail, and the natural landscape of Lake Mead.
  • Develop branded series and seasonal campaigns that showcase associate expertise, guest adventures, and community/partner stories across all lines of business.
  • Manage day-to-day content packaging and scheduling for Instagram, Facebook, TikTok, YouTube, and LinkedIn, ensuring all posts are optimized for performance and reach.
  • Execute the content calendar in alignment with seasonal peaks and marketing goals, providing field-based insights to help shape future marketing decisions.
  • Lead UGC (User-Generated Content) efforts by curating guest content and supporting onsite activations, including influencer visits, media opportunities, and pop-up events.
  • Edit and deliver polished assets using industry-standard tools for use across websites, email campaigns, signage, and on-site guest communications.
  • Collaborate with Corporate Marketing and the Director of Operations to ensure all content adheres to GSI brand standards and National Park Service (NPS) protocols.
  • Monitor engagement metrics and platform trends to create actionable reports that inform data driven decisions for the LMMA team.
  • Maintain a searchable digital library of all raw and edited footage, ensuring assets are organized, tagged, and accessible for future use.
  • Responsible for the specialized care, maintenance, and storage of technical gear (cameras, drones, audio) in a challenging desert and water environment.

Benefits

  • Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
  • We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.
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