Content Creation Specialist (Bilingual)

The Credit Counselling Society • Ottawa, ON

1d • CA$64,064 - CA$68,848 • Hybrid

About The Position

The Content Creation Specialist is the ‘face’ of CCS, creating and appearing in videos and social media content that represents the meaningful work our organization does in a way that resonates with Canadians. Your role will be to use your graphic design, video editing, and content creation skills to create engaging content that draws consumer attention, provides financial literacy education, and supports awareness of the organization and its impact. Your role is a key component of our overall marketing and awareness strategy, working collaboratively with other members of the Marketing & Community Engagement team. As our team continues to grow our presence across the country, we are looking for a candidate who is able to communicate fluently in both French and English, to support them in preparing content in both official languages.

Requirements

• Post-secondary degree or diploma in a related field (ideally business or communications).
• Two to three years of experience in marketing, social media content creation, video production, and/or graphic design.
• Ability to communicate fluently in both French and English.
• Strong understanding of and interest in multiple social media platforms (e.g., X, Facebook, LinkedIn, Instagram, TikTok, YouTube).
• Excellent oral and exceptional written communication skills.
• Strong interpersonal skills and attention to detail.
• Well-organized and self-motivated.
• Ability to maintain confidentiality.
• High proficiency in computer office applications (e.g. Microsoft Office Products like Word, Excel, PowerPoint, Publisher).

Nice To Haves

• Experience in graphic design and video editing tools (e.g., CapCut, Canva, Adobe Creative Suite [Photoshop, After Effects, Illustrator, Indesign]).
• Fluency in French is an asset.

Responsibilities

• Creating and appearing in videos and social media content.
• Using graphic design, video editing, and content creation skills to create engaging content.
• Drawing consumer attention through content.
• Providing financial literacy education through content.
• Supporting awareness of the organization and its impact through content.
• Preparing content in both French and English.

Benefits

• Starting salary range: $64,064 - $68,848.
• Annual salary review process each January.
• 35-hour work week.
• Generous time off provisions.
• Three weeks vacation to start.
• 3 CCS days to use at your discretion.
• 6 Sick/Personal Days each year.
• Comprehensive health and wellness benefits package (including Prescription Coverage, Extended Health and Dental Coverage, a Health Spending Account, and a Wellness Spending Account).
• Long-term savings program with employer matching (up to 5% in the first 5 years of employment, with increases at 5th and 10th anniversaries).
• $1,000 annual bonus upon the organization achieving Client Satisfaction goals.
• Educational reimbursements (up to $2,500/year).
• Bilingual Credit ($800 annually, paid on a prorated bi-weekly basis).
• Two-level employee development program.
• Supplemental mentoring relationships.
• Celebration of personal and organizational milestones (paid day off for moving or getting married, gifts for having a child or milestone service anniversary).
• Employee and family assistance program (counselling support and a wide variety of support resources).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree