CONTENT COORDINATOR

BIOMEDICAL RESEARCH ALLIANCE OF NEW YORK LLC • Plantation, FL

49d • $72,000 - $85,000 • Remote

About The Position

Collaborative Institutional Training Initiative (CITI Program) CITI Program was established in 2000 and is a leading global online education provider. Its web based training materials serve millions of learners and thousands of subscribing institutions. CITI Program is dedicated to serving the training needs of colleges and universities, healthcare institutions, technology and research organizations, and governmental agencies, as they foster integrity and professional advancement of their learners. CITI Program is the preeminent leader in online research, ethics, compliance, and safety training. It has trained researchers globally for over 20 years at thousands of academic, research, and healthcare organizations. CITI Program is a dynamic and collegial working environment with opportunities to bring forth new educational materials that support learners and institutions in the U.S. and around the world. CITI Program joined the Biomedical Research Alliance of New York (BRANY) in 2016. BRANY was founded in 1998 and is jointly owned by four leading academic medical centers: NYU School of Medicine, Montefiore Medical Center, Icahn School of Medicine, and Northwell Health. BRANY is also a premier resource for research support services for hospitals, academic medical centers, and investigators, among its other ventures.

Requirements

• Bachelor’s degree in Technical Communication, Technical Writing, English, Information Science/Information Management, Library Science, Communications, Business/Operations, Education/Instructional Design, or related field.
• Demonstrated experience supporting content development, editorial, documentation, or project coordination
• Demonstrated experience coordinating workflows involving multiple stakeholders
• Strong organizational, time management, and communication skills
• Proficiency with common collaboration and document-management tools

Responsibilities

• Coordinate the planning, development, and maintenance of CITI Program courses, webinars, and podcasts across the content lifecycle.
• Support content leads in organizing project timelines, deliverables, documentation, and cross functional communication for new and existing content initiatives.
• Manage and maintain standard operating procedures (SOPs) related to content development, review, updates, and retirement.
• Coordinate peer review processes, including reviewer identification, distribution of materials, tracking feedback, and facilitating revisions.
• Coordinate editorial review processes, working with internal stakeholders and external editors to ensure quality, consistency, and adherence to style guidelines.
• Manage content update workflows, including version control and documentation.
• Coordinate the translation of content, including managing vendors, budget, timelines, and quality review of translated materials.
• Primarily responsible for version control and alignment with English versions of content.
• Maintain documentation of translations and work with other departments as appropriate regarding translation availability and management.
• Coordinate content review and documentation required for IACET accreditation and continuing education compliance.
• Manage administrative and documentation requirements for CITI Program’s TransCelerate attested courses, including coordination with internal teams and external partners.
• Assist in planning and executing content launches, including preparation of internal documentation and coordination with production, marketing, and support teams.
• Track content status, milestones, and dependencies to support transparency, reporting, and continuous improvement across content operations.

Benefits

• Flexible schedule
• Medical, dental, and vision insurance
• Retirement benefits
• Group life Insurance
• Voluntary supplemental insurance
• Generous paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level