Content Coordinator
H&M Group•Toronto, ON
•Onsite
About The Position
As a Content Coordinator, your main focus will be to coordinate content for CRM channels. You coordinate CRM content across channels and ensure accurate setup in automation tools. You manage copy and content quality by writing, translating, validating, and reviewing content adaptations.
Requirements
- Degree in Marketing, Communication, or related field (or equivalent experience)
- Highly structured, with ability to manage many parallel tasks
- Strong linguistic skills
- Proficiency in creative and office software tools
- Fluent in English and at least one local language (in multi language Sales markets at least two local languages is preferred)
- Minimum 3 years’ experience in content management, as well as copy editing and proofreading (preferably within fashion industry)
- Experience managing content for media platforms
Responsibilities
- Coordinate content for CRM channels (Email, Push and when applicable SMS and Whatsapp) and, when applicable, local own social channels and marketplaces
- For locally planned CRM communication (Email, Push and when applicable SMS and Whatsapp); setup content in Marketing automation tool according to defined plan, based on existing content blocks
- Coordinate copy for marketing content, including writing and/or ordering tactical copy, ordering translation of copy as well as validating copy translation cross channel, when applicable
- Approve and review content adaptions across channels, when applicable
Benefits
- employee discount at H&M, & Other Stories, and COS
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
