Content & Community Manager

Trellis • Ottawa, ON

3d

About The Position

Trellis is looking for a Content & Community Manager to help build how Trellis shows up across social channels, digital communities, industry conversations, and events. You will manage our day-to-day social presence, create and coordinate content, develop recurring themes and programs with Product Marketing, and support virtual and in-person events. This is a hands-on role for someone who can write, publish, coordinate, engage, and execute. You will help turn product stories, industry insights, customer voices, and live moments into consistent market engagement.

Requirements

• 3+ years of experience in content marketing, social media, community, events, or field marketing.
• Hands-on experience managing brand social channels and creating content.
• Strong writing, editing, and communication skills.
• Strong project-management and organizational abilities.
• Experience supporting virtual and in-person events.
• Good judgment around brand voice, social engagement, and public conversations.
• Ability to manage multiple timelines, stakeholders, and content streams.
• Strong relationship-building and interpersonal skills.
• Experience measuring content, social, and event performance.

Nice To Haves

• Experience in B2B SaaS, ecommerce, advertising, marketplaces, or technology is an asset.
• Willingness to travel for key events.

Responsibilities

• Manage Trellis’ social presence across LinkedIn, Facebook, Reddit, and other relevant channels.
• Create, schedule, publish, and manage social content in partnership with Product Marketing, Growth Marketing, and leadership.
• Develop recurring editorial themes and content programs tied to products, customer pain points, industry trends, research, and events.
• Turn product launches, customer stories, research, announcements, and events into posts, clips, recaps, blogs, and sales-supporting content.
• Support community-led and Reddit-based launches, conversations, and engagement programs.
• Build and manage an integrated social, content, and events calendar.
• Support webinars, roundtables, conferences, dinners, trade shows, and hosted events, including speakers, guests, vendors, logistics, and communications.
• Coordinate video production, content capture, creative requirements, and content repurposing.
• Build relationships with customers, partners, creators, speakers, and relevant industry voices.
• Support PR, media activity, partnerships, and major company initiatives in collaboration with leadership and external partners.
• Measure social engagement, audience growth, content performance, event participation, and contribution to pipeline.

Benefits

• Competitive Salary
• Comprehensive Benefits Package
• Stock Options
• 3 Weeks Paid Vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed