Content Automation and GenAI - Consulting and Delivery Manager

Accenture • New York, NY

10d

About The Position

We are seeking a dynamic and forward‑thinking Manager, Generative AI & Content Transformation to join our Content workstream. This leader will play a key role in shaping how our clients leverage AI to modernize content operations, improve content workflows, and adopt next‑generation marketing and content technologies. The ideal candidate brings a blend of Generative AI fluency, Consulting experience, Client Delivery expertise, and a strong understanding of Content Operations at scale. This is not an AI engineering role; rather, it's a role for someone who can translate AI capabilities into business‑ready solutions, guide teams, and confidently engage with clients. As a manager, you will be a critical strategic advisor that is responsible for leading parts of the development of - and playing a hands on role in delivering - highly strategic, innovative and tailored client solutions

Requirements

• 7+ years of client‑facing consulting or digital transformation experience.
• Hands‑on experience researching, evaluating, and applying content automation or AI tools in real-world business contexts.
• Experience delivering GenAI prototypes or POCs, even if not as a technical builder.
• Strong understanding of AI and GenAI fundamentals, including LLM concepts, prompt engineering basics, model capabilities/limitations, safety, and responsible AI considerations.
• Familiarity with content transformation, content creation workflows, content supply chains, and/or content operations.
• Strong communication skills with the ability to translate technical concepts for non‑technical audiences.
• Natural curiosity, continuous learner mindset, and excitement about emerging technologies and next‑generation content/marketing practices.
• Experience managing teams and/or leading delivery workstreams across many capabilities and geographies

Nice To Haves

• Experience with enterprise content systems (CMS, DAM, PIM, content automation platforms).
• Exposure to content metadata design, content modeling, or structured content.
• Excellent oral and written communicator, with great interpersonal skills; able to forge trusting relationships within a diverse team

Responsibilities

• Have a conceptual understanding of GenAI tools and automation within the content ecosystem of technologies
• Evaluate and differentiate between major platforms and tools (e.g., OpenAI, Google Gemini, M365 Copilot, Writer, FireFly, ChatGPT, Adobe Workfront, AEM, etc).
• Quickly research and assess emerging AI tools and propose the right solution based on client needs, use cases, data considerations, and constraints.
• Translate AI and GenAI concepts into clear, client‑friendly language; educate stakeholders on what’s possible, what’s practical, and what’s required.
• Lead and support delivery of GenAI proof of concepts (POCs), prototypes, and pilot programs.
• Stay ahead of fast‑moving trends in AI, content technologies, and next‑gen marketing, ensuring the team and clients benefit from emerging innovations.
• Understand and assess client content ecosystems, including content creation, workflows, governance, CMS/DAM systems, metadata, content taxonomies, and content operations at scale.
• Partner with content strategy, technology, and operations teams to reimagine content processes using automation, AI, and modern content tooling.
• Evaluate content technology applications and help clients build modernization roadmaps in partnership with various Accenture capability groups.
• Support design of scalable content workflows and operating models enabled by major pla AI.
• Lead cross-functional teams across strategy, design, content, and scaled delivery operations to deliver high‑quality client work.
• Manage and mentor junior team members; foster a culture of curiosity, experimentation, and learning.
• Conceptually understand modern product development methodologies (Agile, rapid prototyping, iterative delivery) to structure work and drive outcomes.
• Act as a trusted advisor to clients, confidently communicating GenAI concepts, opportunities, risks, and solution options.
• Support business development efforts including RFP responses, proposal creation, solutioning, and case studies.
• Identify new opportunities to apply GenAI and content transformation solutions within existing and new accounts.
• Contribute to thought leadership, client workshops, and strategic planning discussions.

Benefits

• Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees