Content and Communications Specialist

Improveit Home Remodeling • Columbus, OH

8h

About The Position

Improveit Home Remodeling is looking for a creative and versatile Content Marketing Specialist to help bring our brand voice to life across a wide range of communications. This role supports the execution of Improveit’s content strategy by creating engaging written content for both internal and external audiences, playing a key role in helping us connect with homeowners and team members alike. The ideal candidate is a strong writer who can adapt their tone to the audience and move fluidly between writing styles. The Content & Communications Specialist will report to the Content & Communications Manager and work closely with a highly collaborative marketing team to keep Improveit’s content engine running smoothly with clear, engaging, and on-brand messaging.

Requirements

• Bachelor’s degree in Marketing, Communications, Journalism, English, or similar
• 1-3 years of experience in content writing or communications
• Excellent written and oral communication skills
• Superior written grammar and editing aptitude
• Comfortable talking with new people over the phone and face-to-face, including customers and executives
• Solid understanding of the marketing funnel and omnichannel marketing best practices
• Ability to distill big ideas into engaging, bite-sized messages
• Easily shifts between writing styles and audiences
• Strong attention to detail
• Organized and able to manage multiple deadlines
• Collaborative mindset and positive attitude
• Aptitude for technology and web-based programs
• Judicious and ethical use of AI platforms
• Experience with a variety of communication formats including, but not limited to: SEO-driven web content, Blog posts, Advertising copy (print, TV, radio), Social media posts, Magazine-style profiles, Scripting and storyboarding, Customer nurture emails, Lead magnets

Responsibilities

• Write SEO-driven content for homeowner education
• Conduct homeowner interviews and write project profiles that highlight our work
• Draft monthly customer newsletter copy
• Collaborate with the corporate marketing team to script, create, and schedule social media posts
• Monitor and respond to customer reviews across multiple online platforms
• Write weekly content for Improveit’s intranet for internal education and engagement
• Assist with quarterly Town Hall scripting and production
• Support internal storytelling and culture-focused communications
• Contribute creative ideas that help reinforce Improveit’s culture and Core Values
• Highlight team member achievements, company milestones, and internal events
• Assist with communications that strengthen connection across our growing organization
• Support the development and execution of Improveit’s deadline-driven content calendar
• Ensure all content reflects Improveit’s brand tone, voice, and values

Benefits

• Clear pathways for internal growth
• Skill development
• Long-term careers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level