Content and AI Specialists

TaskUs • New Braunfels, TX

4d • Onsite

About The Position

TaskUs is a global leader in providing outsourced digital services to the world’s most innovative technology companies. We are a collective of “ridiculously smart people” who put People before Profits. Whether we are protecting social media users or training the next generation of AI, we do it with a "People First" culture. We are hiring for two critical functions. While both require elite attention to detail and a passion for technology, they offer different ways to impact the digital landscape: Role A: Content Moderator (The Guardian) Focus: Online Safety & Community Integrity As a Content Moderator, you are the frontline protector of the internet. You will review user-generated content to ensure it meets safety standards and community guidelines. Best For: Individuals with high emotional intelligence, cultural sensitivity, and a desire to make the internet a safer space. Role B: Content Rating Specialist (The AI Architect) Focus: Large Language Models (LLM) & AI Training In this role, you help "teach" AI how to think and communicate. You will interact with cutting-edge AI systems to test their accuracy and refine their logic. Best For: Highly analytical thinkers, detail-oriented editors, and those fascinated by the evolution of Artificial Intelligence.

Requirements

• English Proficiency: B2 level or higher (Reading, Speaking, Listening).
• Precision: An eagle eye for detail and the ability to follow complex, evolving client guidelines.
• Resilience: The ability to work with sensitive or repetitive content while maintaining high-quality output.
• Objectivity: The ability to set aside personal bias to make decisions based strictly on provided rubrics.
• Adaptability: Comfortable working in a fast-paced environment with flexible shifts (including nights/weekends).

Responsibilities

• Review posts, images, and videos; enforce policies with fairness; handle sensitive content with empathy; and support crisis management regarding misinformation.
• Beta-test LLMs; grade AI responses for accuracy; interact with AI from a system perspective; and extract/annotate data from long-form audio and text.

Benefits

• Competitive industry salaries
• Comprehensive benefits packages
• Outstanding Medical, Dental, and Vision plans
• 401k match
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed