Contact Team Lead (CST)

V2X•Hattiesburg, MS

4d•Onsite

About The Position

The Contact Team Lead (CST) provides subject-matter expertise in heavy equipment, including HVAC systems and generators. The role involves conducting site surveys; packing and unpacking materials; completing equipment functional checks and troubleshooting; repairing and maintaining equipment; training field technicians; updating maintenance records in Maximo and InSITE; providing daily status reports to stakeholders; and instructing personnel in the operation and maintenance of specialized equipment. Travel is required up to 90% of the time, including international travel (OCONUS). The position is based in Camp Shelby, Mississippi. The regular work environment is primarily simulation facilities, either onsite or at a Point of Need (PoN) location where training is being conducted, with some work in an office. Physical activities include stooping, bending, lifting or carrying up to 35 pounds, and walking or standing for extended periods. U.S. citizenship is required, and candidates must be able to obtain and maintain an NACI clearance.

Requirements

At least five years of experience in heavy equipment maintenance.
Experience leading and training individuals.
Experience coordinating and executing comprehensive site surveys and handling the packing, unpacking, and safe transportation of materials and equipment.
Experience installing and de-installing complex systems and conducting function checks and troubleshooting.
Experience operating forklifts.
Experience designing training device components.
Experience updating maintenance records and providing accurate daily status reports.
Experience performing depot-level maintenance.
Experience with Microsoft Office Suite.
EPA Section 608 Certification.
DOT Inspector Course Certification or credential.
Forklift Certification Credential.
U.S. citizenship.
Ability to obtain and maintain an NACI clearance.

Responsibilities

Repair, maintain, and perform preventive maintenance on HVAC and generator equipment.
Conduct site surveys and pack, unpack, and safely transport materials and equipment.
Perform equipment functional checks and troubleshoot heavy equipment and complex systems.
Install and de-install complex systems and conduct function checks and troubleshooting.
Create and update maintenance records in Maximo and InSITE.
Instruct personnel in the operation and maintenance of specialized equipment.
Train field technicians on heavy equipment maintenance.
Provide daily status reports to stakeholders.
Perform depot-level maintenance to support operational efficiency and reliability.
Operate forklifts.