Contact Center Supervisor I
The Police Credit Union of California•San Bruno, CA
•$36 - $55
About The Position
This position provides assistance to Contact Center Representatives, Leads and serve membership by providing service and information in a pleasant, efficient manner via telephone or correspondence. We are currently looking for a The Contact Center Representative I who is the primary point of contact to guide our members to credit union products, services and solutions. You will manage the expectation and experience of our members while solving problems and assisting with technology questions.
Benefits
- HMO, PPO Medical & Vision Plans
- Dental plans, including orthodontics
- 401K (Employer Matching and Profit-Sharing Contributions)
- Group Life, Accidental, Short- and Long-Term Disability and Supplemental Insurance
- Pre-tax flex and commuter benefits
- Paid Time Off (PTO), holidays- including time off for volunteering in the community
- Employee Recognition program, work from home options available with tenure
- Employee loan discounts
- Education and tuition reimbursement programs
- Professional development programs
- Work-life enrichments such as Employee Appreciation Events, On-Site Health and Wellness Fairs, Holiday Parties, Community Support Events, Educational and Tuition Reimbursement Programs & More!
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
