Copy of Contact Center Sales - Outbound

Infinity•Cedar Rapids, IA

1d•Onsite

About The Position

At Infinity, we take pride in our commitment to Energy, Excellence, and Execution by providing Life-Changing Experiences for our employees. Through our Perform Culture, we foster an environment where individuals are empowered to achieve their best, collaborate with purpose, and drive meaningful impact. We offer a casual dress code, a fun break room, and engaging activities and events that strengthen team connections and give back to our local communities. At Infinity, we don’t just build careers—we create opportunities to grow, thrive, and perform at the highest level. Join a fast-growing Customer Acquisition program where your energy, drive, and people skills will take you far! We’re looking for motivated Outbound Sales Representatives to join our high-performing sales team. If you have experience in call center sales, wireless, internet, or telecommunications - and love a fast-paced environment with big rewards - this is the place for you. This role will require reaching out to prospective new customers for Fiber Internet services to be added to their household.

Requirements

Call centers, sales, marketing, telecommunications, wireless, internet, insurance
Strong communication and listening skills
Positive attitude and team player mindset
Coachable and motivated by goals
Resilient under pressure and able to handle rejection
Comfortable multitasking with tech systems
Passion for delivering exceptional customer experiences by executing with energy and excellence.
High School Diploma or equivalent preferred.
Minimum of 6 months of sales experience in a comparable field.

Nice To Haves

experience in call center sales, wireless, internet, or telecommunications

Responsibilities

Act as a representative for a major regional telecom provider, driving outbound acquisition sales.
Promote and sell cutting-edge fiberoptic internet services to consumers across a diverse 20-state territory.
Proactively reach out to potential customers to identify their needs and present superior solutions.
Conduct detailed comparisons of customers' current internet speed and technology with our advanced offerings and attractive promotions.
Skillfully address customer objections, using persuasive techniques to illustrate the benefits and value of switching to our services.
Build and maintain strong relationships with customers to ensure satisfaction and loyalty.
Stay informed about industry trends and competitor offerings to provide the most up-to-date information and recommendations.
Achieve and exceed sales targets through effective prospecting, needs analysis, and closing strategies.
Collaborate with the sales team to share best practices and continuously improve sales techniques.
Perform other duties as assigned.