Contact Center Agent
About The Position
Join SmartFinancial: Empowering Insurance Agents with Cutting-Edge Technology. SmartFinancial is a leading insurance marketplace, connecting millions of shoppers to our network of insurance partners. We are seeking motivated and enthusiastic Call Center Agents to join our dynamic team. In this role, you will be responsible for reaching out to potential customers, reviewing insurance product options and connecting with our licensed agents. The ideal candidate will possess excellent communication skills, a passion for technology sales, and the ability to engage customers effectively through warm calling techniques. The compensation for this position is $17/hour plus commissions. We offer Uncapped Commission! Our top performers are earning $80-90k after commissions and performance bonuses.
Requirements
- Must reside and be a commutable distance from office Address: 471 E Broad Street. Ste. 1300, Columbus, Ohio.
Nice To Haves
- Excellent communication skills
- Passion for technology sales
- Ability to engage customers effectively through warm calling techniques
Responsibilities
- Conduct 200+ outbound calls/day to prospective customers to introduce products and services.
- Develop a thorough understanding of our product offerings to address customer inquiries effectively.
- Encourage the customer to receive a competitive quote from a licensed agent.
- Engage in warm calling strategies to build rapport with potential clients.
- Meet or exceed daily call quotas while maintaining a high level of customer satisfaction.
- Make 200+ outbound calls daily to introduce products and services.
- Utilize relationship-building techniques to engage potential customers effectively.
- Continuously expand your understanding of our offerings to expertly address customer inquiries and provide tailored solutions.
- Highlight the value of working with licensed agents to drive quote requests and seamlessly transfer qualified leads.
- Meet or exceed daily call quotas while ensuring high-quality, positive interactions with customers.
Benefits
- Uncapped Commission: $17/hour plus generous commission.
- Top performers earn $60K+ with bonuses.
- High-quality health insurance
- 401k plan with company match
- Employee referral bonuses
- Daily and weekly cash giveaways
- Extensive paid product training
- World-class inside sales training
- Advancement opportunities with a focus on promoting from within.
- All shifts are 8 hours with a consistent, set schedule assigned after successful training completion, great work life balance!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
