Contact Center Agent (PT)
About The Position
Goldenwest Credit Union is a premier non-profit financial cooperative providing exceptional member service to our members in Utah and Idaho. Our employees earn a guaranteed base wage, annual bonus and a generous incentive schedule. We provide outstanding benefits, including: Paid time-off (we pay you to take 22 days off!) Tuition reimbursement (we pay for your tuition cost, up to the IRS maximum!) Retirement (we pay 100% of your pension and match your 401K!) And many, many more… If what we offer interests you and you are committed to being part of an extraordinary team, apply now! We’d love to create a mutually beneficial partnership!
Requirements
- High school diploma required
- Strong ability to think critically and solve problems.
- Timely and meticulous attention to verbal and written communication.
- Devotion to earning and maintaining member trust.
- Attentiveness to professionalism in appearance and action.
Nice To Haves
- Prior retail or consumer lending experience is preferred.
Responsibilities
- Assist members over the phone with their account needs.
- Process transactions.
- Pair corresponding credit union products and services with members’ financial needs.
- Provide consistent member follow-up.
- Comply with all regulations as required by law.
- Actively participate in continuing education related to credit union career development.
Benefits
- Paid time-off (we pay you to take 22 days off!)
- Tuition reimbursement (we pay for your tuition cost, up to the IRS maximum!)
- Retirement (we pay 100% of your pension and match your 401K!)
- Annual bonus
- Generous incentive schedule
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
