Contact Center Agent

Anderson Clinic Inc • Arlington, VA

3h • Hybrid

About The Position

Anderson Orthopaedic Clinic is seeking a motivated, skilled, and engaging professional to work as a Contact Center Agent. The role is full-time, Monday through Friday, and hybrid, with work performed both in the office and remotely. Compensation is commensurate with experience. The position includes paid major holidays, vacation and sick time, health and dental insurance, and a 401(k).

Requirements

• Excellent communication skills and a professional communication style.
• Ability to multitask and manage competing tasks.
• Ability to collaborate with the medical practice team and departments.
• Friendly and outgoing personality.
• Keen attention to detail.
• Excellent customer service skills.
• Adaptable, proactive, and quality-focused.
• Computer proficiency, including Word, Excel, and email such as Outlook.
• Time management and organizational skills.
• Ability to work efficiently and accurately in a repetitive, high-energy, and sometimes demanding work environment.

Responsibilities

• Answer phone calls.
• Schedule patients for office visits.
• Transfer calls to the appropriate department within the practice.

Benefits

• Paid major holidays
• Vacation and sick time
• Health insurance
• Dental insurance
• 401(k)

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed