About The Position

Celerion is seeking a Consumer Study Coordinator at our Richmond, VA location. This position will work 30 hours per week and is eligible for benefits. The Richmond location focuses on consumer opinion studies related to nicotine and tobacco products. As a Consumer Study Coordinator, you will be responsible for the preparation and maintenance of all stages of participant activities, including screening, training, and evaluations. Primarily, this is a customer service-based role, developing positive participant communications and relationships. Other duties include entering and updating study information into computer systems, and collecting and organizing panelists’ paperwork and documentation.

Requirements

  • At least two years of customer service experience.
  • Administrative skills.
  • Ability to work a flexible schedule.
  • Ability to work in the required work environment, including but not limited to exposure to secondhand smoke from combustible cigarettes and vapors from electronic cigarettes on a daily basis.
  • Must be 21 years of age to work around tobacco products.

Nice To Haves

  • Consumer/market research experience is preferred.

Responsibilities

  • Preparation and maintenance of all stages of participant activities, including screening, training, and evaluations.
  • Developing positive participant communications and relationships.
  • Entering and updating study information into computer systems.
  • Collecting and organizing panelists’ paperwork and documentation.

Benefits

  • Eligible for benefits
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