Consumer Sciences and Product Intelligence Director - Wellness

GSK • Warren, NJ

8d • Hybrid

About The Position

The Consumer Sciences & Product Intelligence (CSPI) team plays a critical role in ensuring Haleon remains consumer-first in everything we do. By integrating consumer understanding, product intelligence, market insights, and innovation validation, the team helps shape products that win at the point of purchase and deliver superior experiences throughout product use. The Consumer Sciences & Product Intelligence Director is a strategic leadership role within Haleon's Global Wellness R&D organization. As a member of both the Wellness R&D Leadership Team and the Global CSPI Leadership Team, this individual will lead the development and execution of consumer science and product intelligence strategies across the Wellness portfolio. The role is responsible for translating consumer understanding into actionable business insights, guiding innovation and portfolio decisions, and ensuring products are developed with meaningful and noticeable consumer superiority in mind. The position also provides leadership to a globally distributed team of CSPI professionals while partnering across R&D, Commercial, Marketing, Consumer & Business Insights, and Operational Units worldwide.

Requirements

• Bachelor's Degree in Market Research, Consumer Science, Business, Psychology, Social Sciences, Marketing, Life Sciences, or a related field.
• Minimum 10+ years of relevant experience within Consumer Packaged Goods (CPG), Consumer Health, Food & Beverage, Consumer Insights, Market Research, Product Intelligence, or related industries.
• Experience translating consumer insights into product innovation, business decisions, and measurable commercial outcomes.
• Demonstrated experience leading consumer research, product intelligence, insights, sensory science, or related functions.
• Experience operating in highly matrixed organizations and influencing cross-functional stakeholders.
• Strong business acumen with the ability to engage and influence technical and commercial audiences.
• Experience leading teams and managing geographically dispersed organizations.
• Excellent communication, collaboration, and stakeholder management skills.
• Demonstrated ability to manage multiple priorities while driving strategic outcomes

Nice To Haves

• Master's Degree or advanced degree in a relevant discipline.
• Experience within Vitamins, Minerals & Supplements (VMS), Wellness, Consumer Health, or related categories.
• Experience building consumer science, insights, or product intelligence capabilities within large organizations.
• Demonstrated success leading global teams and driving organizational change.
• Strong understanding of consumer research methodologies, ethnography, product testing, and insight generation.
• Ability to balance strategic leadership with operational execution in a fast-paced environment.
• Demonstrated ability to influence business strategy through data-driven consumer understanding.

Responsibilities

• Lead the Consumer First strategy for the Wellness category, ensuring consumer needs, insights, and experiences are integrated throughout the innovation lifecycle.
• Deliver consumer science activities across the stage-gate innovation process, including consumer ethnography, product evaluation, prototype validation, claims support, and post-launch assessment.
• Drive product intelligence capabilities, systematically monitoring market dynamics, consumer behaviors, competitive products, and emerging trends to inform innovation and portfolio strategy.
• Translate consumer insights into actionable recommendations that influence product development, portfolio optimization, and commercial decision-making.
• Establish and maintain robust testing methodologies, consumer research processes, and product validation frameworks to support innovation excellence.
• Integrate multiple data sources, including consumer research, product intelligence, consumer complaints, competitive intelligence, and market signals, into a unified view of category opportunities and risks.
• Lead prioritization of CSPI resources across the Wellness portfolio, focusing investment and effort on the highest-impact opportunities.
• Manage a globally distributed team, fostering engagement, talent development, performance, and career growth. The team currently spans North America, Asia, and other global markets.
• Partner closely with R&D, Commercial, Marketing, Supply Chain, Operational Units, and external partners to ensure consumer insights drive meaningful business outcomes.
• Provide leadership and mentorship across the Wellness and Global CSPI organizations while helping establish future capability within the growing Wellness category.

Benefits

• Competitive pay
• Generous 401(k) plan
• Tuition reimbursement
• Time off programs
• 6 months paid parental leave
• Healthcare programs (company pays for the majority of medical coverage for employee and family)
• Discretionary bonus based on achievement of key business performance
• Other incentive/recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Director