Consumer Product Strategic Analyst III
About The Position
At Bank of America, the Consumer Product Strategic Analyst III supports advanced analytics and reporting initiatives within Specialized Servicing and Fulfillment Operations (SSFO). The role performs complex analysis and modeling to help minimize loss exposure and negative impacts to the customer experience, assess potential fraud risk, and develop mitigation strategies. The analyst uses tools such as Excel, SAS, SQL, Tableau, and other relational databases to provide analytical support for strategies, evaluate whether goals are being met, and recommend policy or procedural changes within segmentation structures. The position analyzes financial, market, and portfolio data to improve risk, profitability, forecasting, and operational performance. It owns analytical workstreams, translates complex data into actionable recommendations for business partners and senior leadership, and coordinates product performance reporting and updates for senior management. SSFO provides specialized support for situations requiring careful attention, management of complex or high-risk circumstances, and responsiveness to changing products, compliance requirements, and client needs. The team partners across Risk, Product, and Operations to support strategic initiatives and large-scale programs. The position develops scalable reporting and analytics solutions for performance monitoring, forecasting, and operational execution.
Requirements
- At least 3 years of financial industry experience.
- Demonstrated advanced analytical and problem-solving skills.
- Experience working with large, complex datasets.
- Strong communication skills, including the ability to translate complex technical concepts into executive-level insights.
- Understanding of workflow, SLAs, and operational performance metrics.
- At least 3 years of strong hands-on proficiency expected in several of the following: SQL, Tableau, Alteryx, Python, PowerQuery, data visualization and storytelling techniques, JavaScript, and PowerShell.
- Experience building scalable reporting and analytics solutions.
- Experience supporting centralized reporting environments, data governance, or control frameworks.
Responsibilities
- Recommend ways to help the business achieve desired outcomes and make informed decisions using data analysis.
- Perform complex analysis of financial models, market data, financial data, and portfolio trends to improve product performance, portfolio risk, profitability, forecasting, and operational performance.
- Lead coordination of product performance reports and updates for senior management.
- Perform advanced analytics on financial, market, and portfolio data to identify opportunities to improve risk, profitability, and operational performance.
- Own end-to-end analytical workstreams, translating complex data into actionable insights and strategic recommendations for business partners and senior leadership.
- Identify and communicate key trends based on economic conditions and portfolio performance to enable proactive decision-making.
- Partner with cross-functional teams, including Risk, Product, and Operations, to support and influence strategic initiatives and large-scale programs.
- Develop scalable reporting and analytics solutions to support performance monitoring, forecasting, and operational execution.
- Evaluate data to assess potential fraud risk and create mitigation strategies.
- Use analytical systems and databases to support strategies, assess goals, and propose policy and procedural changes within segmentation structures.
Benefits
- Affordable, competitive, and flexible benefits
- Support for physical, emotional, and financial wellness
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
