Consumer Loans Agent (Steinbach)

Steinbach Credit Union • Steinbach, MB

7d • Onsite

About The Position

Steinbach Credit Union (SCU) is seeking a Consumer Loans Agent to join their team at the Steinbach branch. This role supports the Consumer Lending department by monitoring member accounts and providing exceptional service. The agent will promote and sell consumer lending products and services, focusing on loans, lines of credit, and mortgage refinances/renewals.

Requirements

• Post-Secondary education in business and/or 1 to 3 years of lending experience in the Credit Union System, bank or other financial environment.
• Sales experience in a fast-paced environment.
• Knowledge of lending principles, with experience reviewing and interpreting financial statements, lending documentation and reports.
• Excellent interpersonal skills coupled with strong written and verbal communication skills.
• Demonstrated prioritization, organization/ time management skills.
• Ability to meet deadlines and work collaboratively as part of a team.

Responsibilities

• Attend to and decision various daily and monthly reports, ensuring appropriate follow up and action is taken.
• Conduct interviews via email or telephone with members to identify lending needs.
• Analyze and adjudicate applications for Mortgages, Loans and Lines of Credit based on character, capacity and collateral to assess credit worthiness while safeguarding member deposits and the viability of the credit union.
• Respond to members' inquiries on lending services by providing information on the features and benefits of products and services; resolve routine member concerns.
• Respond to department referrals and refer cross-selling opportunities to other SCU departments.
• Ensure all assigned lending activities are in compliance with relevant legislation, regulations, policies and procedures.

Benefits

• Competitive annual salary based on skills and experience.
• Variable compensation.
• Matched pension plan.
• Extended medical, dental, vision benefits (100% of premiums paid by SCU).
• Health spending account.
• Critical Illness insurance.
• Life insurance.
• AD&D insurance.
• Employee Assistance programs.
• Employee Banking benefits (free chequing account, low interest MasterCard, bonus rate on deposit and lending products).
• Opportunities for professional development.
• Clothing allowance.
• Free parking at all locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree