Consumer Lending Officer (Steinbach Branch)

Steinbach Credit Union•Steinbach, MB

8d•Onsite

About The Position

Steinbach Credit Union is seeking a Consumer Lending Officer to join their team at the Steinbach branch. This role involves providing lending services to current and potential members, identifying their needs, and promoting credit union products and services. The Consumer Lending Officer must ensure all lending activities comply with relevant legislation, regulations, policies, and procedures.

Requirements

Post-Secondary education in business and/or 2 to 5 years of lending experience, or 5 years sales experience within a financial institution
Experience excelling in a dynamic, fast-paced sales environment with a focus on member service, meeting targets, and driving results
Strong written and verbal communication skills, with the ability to build effective relationships and collaborate across teams
Proven ability to analyze complex information and make sound, informed decisions
Exceptional customer service skills with the ability to build and maintain long-term relationships
Exceptional ability to prioritize tasks, stay organized, manage time effectively, plan strategically, and follow through on commitments
Digital literacy using a variety of systems and tools

Nice To Haves

Knowledge of Credit Union products, services, and systems would be considered an asset

Responsibilities

Conduct interviews with members and prospective members via email, phone, or in person to assess lending needs and recommend appropriate financial solutions.
Evaluate and adjudicate applications for mortgages, loans, and lines of credit by analyzing character, capacity, and collateral to determine creditworthiness.
Provide timely and knowledgeable responses to member inquiries regarding lending services, resolving routine concerns with professionalism and care.
Identify and refer cross-selling opportunities to relevant departments to support broader financial service engagement and member satisfaction.
Ensure compliance with applicable legislation and internal security protocols in all lending-related activities.

Benefits

Competitive annual salary based on skills and experience
Variable compensation
Matched pension plan
Extended medical, dental, vision benefits (100% of premiums paid by SCU)
Health spending account
Critical Illness insurance
Life insurance
AD&D insurance
Employee Assistance programs
Employee Banking benefits (free chequing account, low interest MasterCard, bonus rate on deposit and lending products)
Opportunities for professional development
Clothing allowance
Free parking at all locations